Information & Communication Technology Officer

United Nations Children's Fund




UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

In the 1970s UNICEF established presence in Yemen to respond to the urgent needs of children in the poorest country in the Middle East. In 1991, Yemen ratified the Convention on the Rights of the Child, and it was enacted immediately.  Since then, the country has been making steady progress for children until it plunged into a brutal conflict in 2015 but even before that, Yemen needed large amounts of humanitarian assistance.

Summary of key functions/accountabilities:

  • Assistance with the transfer of MIS ownership from a third party: MIS fully transferred to PMU.
  • Assist with the transfer of hosting, other services or licenses accounts and access rights.
  • Quality assurance of transferred documentation, source code, etc.
  • Complement and update all documentation: Meet software development best practices quality standards.
  • Ensure all transferred items are complete with related documentation.
  • Complement and enhance database, code, and technical documentation to meet quality standards.
  • Support, maintain and upgrade MIS: Fully functional MIS solution, both Main-MIS and Minimal MIS as well as data exchange with other providers.
  • Help analyze business and functional requirements and design test scenarios to prove an implementation fulfills its functional requirements, ensuring compliance with testing standards;
  • Help design and write automated and manual test scripts and functions based on approved functional specifications and testing strategies;
  • Assist in testing of prototypes or proof-of-concept efforts, ensuring that applicable quality attributes are met;
  • Create and execute functional and performance tests to validate systems and services against functional and performance requirements and platform interoperability;
  • Create and maintain technical documentation;
  • Participate in all phases of the incident, problem, and change management processes;
  • Research technologies, systems and products to meet the functional and performance testing needs for quality assurance.
  • Any other related tasks.
  • Perform any related tasks requested by the direct supervisor or senior management.

To qualify as an advocate for every child you will have the below requirement:


  • University degree (Bachelor or higher) in computer science, software engineering, information technology related areas. Professional quality assurance or software development certification is an asset.

Work Experience:

  • Minimum one (1) year of relevant professional experience in Software Development as Quality Assurance Officer with experience in CentOS Linux, Postgres, Java Enterprise Edition, RESTful Web Services, and Business Intelligence tools, preferably Kibana in large national or international entities.
  • Ability to work with a team as well as independently in a multi-cultural and gender-sensitive environment.

Other skills and experience considered as assets in including candidates for this positions are:

  • Skills in functional, non-functional, and RESTful web services testing.
  • Experience in testing both web and mobile applications.
  • Experience in scrum methodology and activities.
  • Ability to manage quality assurance activities with development third parties.
  • Ability to report and track defects in systems in timely manner.
  • Ability to design UI screens for both web and mobile applications
  • Skills to maintain quality metrices and calculate defect rates in iterations.
  • Strong communication skills with development and business teams.
  • Automation testing is a plus.
  • ISTQB or any quality assurance certification is a plus.

Language Proficiency:

  • Fluency in English and Arabic is required. 





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