Intermediate Workflow Integration Specialist

About Reach

At Reach, we believe that the global ecommerce space is ripe for disruption. Our strategic partnerships with currency exchange providers allow us to offer direct and guaranteed, real-time currency exchange rates. We want to help retailers grow; we understand global consumers and how changes in their shopping experience affect your business. At Reach, we are constantly improving to support ever-changing local markets and help serve our clients’ shoppers better. 

Position Overview

We’re looking for a Workflow Integration Specialist to join our Application Integration team, reporting to the Manager of Workflow Automation. You will work closely with your team and business stakeholders to build, deploy, and support automated integration processes between applications and third-party tools with workflow automation tools. Reach uses the Workato platform (similar to UIPath or Blue Prism) to implement and scale repeatable, well-documented business processes to remove human interaction and manual processes. We need an intermediate high-performing technical developer with a combination of workflow development using Workato and business analysis skills, who is reliable, technically adept and efficient working in a hybrid remote environment. We are looking for a skilled individual to contribute to our business process analysis, identifying opportunities for automation and efficiency improvements. Your role will involve designing and constructing secure, reliable integration processes that can be utilized across our organization. Proficiency in extracting data from databases, flat files, and web APIs is essential, as is the ability to work with programming languages such as Python. You should be self-directed and comfortable supporting the automation needs of multiple teams, while also adapting to a variety of technologies within a cloud-based environment, particularly AWS.

Who You Are:

• Curious nature. You enjoy learning and seek to understand. 
• Doer mentality. You’re a self-starter who takes initiative and is self-motivated to get the job done. 
• Flexible attitude. As things change, you adapt and pivot based on the needs of the company.
• Ownership mindset. You hold yourself accountable and take ownership of your work.
• Organizationally adept and attention to detail oriented. 
• No ego. You have a willingness to take on any task and help out however is required.
• Team player approach. You can work with anyone in a way that works for them no matter who they are or their place in the organization. 
• Enthusiastic. You’re looking for an interesting career rather than clocking in and out every day. 
• Data driven. We deal with large amounts of data on a day to day basis – and it doesn’t fit in an excel sheet.
• Systems thinker. We don’t want to fight fires forever. How do we build scalable systems that enable us – and you – to focus on the bigger picture?

You Will:

• Work with a product owner to identify, design, and implement process automation and improvements using workflow automation technology (Workato): automating manual business processes, optimizing data movement between back office applications, re-designing processes for greater scalability, security, etc. 
• Analyze business processes and document and design automated workflows;
• Ensure consistent data security and access control; 
• Developing ETL/ELT processes as appropriate to support process automation;
• Communicate effectively and collaborate with product teams, software development teams, and end users to support their data needs; 
• Work effectively and collaborate with other teams to drive organization-wide efficiencies; 
• Triage integration issues for effective resolution; 
• Properly test and deploy workflow automation across different environments.

Requirements

Must Have Requirements:

• A Bachelor’s degree in a related technical/analytical field (Computer Science, Data, Statistics, Mathematics) or equivalent experience;
• 3+ years of experience in workflow automation;
• Technical acumen in Workato and a firm grasp of workflow/process automation principles;

• Exceptional verbal and written communication skills, facilitating effective collaboration and documentation of complex processes;
• Demonstrated proficiency in analytical thinking and adept organizational abilities, crucial for analyzing workflows and transforming them into automated solutions;
• Strong SQL proficiency and extensive experience with relational databases, coupled with adeptness in extracting data from various sources including flat files, REST, and GraphQL APIs;
• Proficiency in the Python programming language enabling seamless automation implementation;
• Comprehensive understanding of software engineering best practices throughout the development lifecycle, encompassing agile methodologies, rigorous testing, and operational support;
• Familiarity with data warehousing, ETL processes, and data integration methodologies, contributing to efficient data management;
• Experience with version control systems like Git, ensuring collaboration and code management efficiency;
• Superior analytical skills honed through working with development tools, diverse database technologies, and handling both structured and unstructured datasets;
• A proactive approach to continuous improvement, actively seeking and adapting to new technologies and methodologies to drive innovation.

Nice to Have Requirements:

• Experience in a Developer role focused on application integration, ETL/Data Engineering;  
• Experience working in fintech/e-commerce; 
• Experience speaking and presenting to business stakeholders;
• Experience mentoring and supporting other developers,

Technologies Used: 

• Infrastructure: AWS (Lambda, SQS, S3, EC2, EKS) 
• Data: Snowflake, PostgreSQL, Matillion
• Workflow Automation: Workato
• Messaging: Confluent Kafka
• Programming: Python, Java

Benefits

What’s in it for you?

• Competitive salary; 
• Generous paid time off;
• Group benefits and RRSP matching;
• Annual professional development allotment;
• Great working culture and supportive multi-national team;

Our Core Values

At Reach we believe that high performing teams all have common values and synergies that enable them to work well together. Some of our Core Values are:

• We value solving underlying problems and delivering outcomes,
• We value being able to make executive decisions while considering input from multiple sources,
• We value taking action over getting stuck in planning,
• We value taking chances and failing fast,
• We value teamwork over individual accomplishments,
• We value optimizing time to value and achieving outcomes not checking boxes,
• We value work/life balance and a mindset of “it’s a marathon, not a sprint”,
• We value using the right technology to solve the right problems.

Next Steps:

At Reach, our corporate culture is very important to us. As part of our interview process, we’d like to get to know more about you. Prior to meeting with the hiring manager, we will send a couple of questions from the manager to selected candidates with a link to a video recording which only our in-house recruiter and hiring manager will see. While we recognize the one-way video may not be the preferred interview style, compared to an in-depth initial conversation, it is meant to show us how you think through problems rather than be impersonal. We appreciate your interest in joining Reach!