Knowledge Management

UNICEF East Asia and Pacific Regional Office is seeking an individual consultant to provide knowledge management (KM) support to East Asia and Pacific Regional Office (EAPRO) Programme and Planning section.

Under the supervision of the Knowledge Management Specialist, the individual consultant will provide support to the regional office and country offices for the prioritization of KM approaches, support the improvement of the EAPRO digital workspace and enhance capacity of staff in the use of digital tools for knowledge management, and support the development and maintenance of internal systems.

The overall purpose of the consultancy is supporting the implementation of key priority areas of UNICEF global and regional knowledge management strategy, with a focus on digital support especially in the area of capacity building and knowledge sharing.

To qualify as an advocate for every child you will have…

• Academic Qualification:  Advanced university degree in social sciences, international development, education or other related field;

Work experience:

• At least 3-5 years of work experience in knowledge management with very good understanding of the key elements of knowledge sharing and dissemination, including visual communication, digital tools and design, multimedia production.
• Proven experience in managing web-based applications such as Microsoft Teams, online conferencing and knowledge management applications (SharePoint, website)
• Demonstrated working experience with emerging visualization tools and technologies (e.g. Infogram and Canva, etc.)
• Proven experiences in organizing international meetings, conferences, webinars, and trainings both online and in person;
• Strong writing and communication skills in English and the aptitude to document competing messages and priorities with multiple audiences;
• Working knowledge of databases visualization is an asset
• Work independently as well as with a team in an international, multicultural, and interdisciplinary environment and establish harmonious and effective working relationships both within and outside the organization.
• Experience in work environment of an international agency, UN, or international institutions is desirable; prior experience in UNICEF is an asset.

Specific experience relevant to requirement of the assignment:

• Expert knowledge and expertise on using digital tools such as Microsoft 365 suits – SharePoint and Team Collaboration Software Tools – is required
• Strong visualization skills on creating web visual content and designing ready for publishing is required.