Learning and Active Flex Technology Specialist

Athens State University

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Posting Details
Position Information

Department/College Academic Technology Services
Position Title Learning and Active Flex Technology Specialist
Job Category Staff
Posting Number 00403
FLSA Non-Exempt
Full or Part Time Full-Time
Other
Temporary No
If Temporary, number of months

Position Summary Information

Duties The Learning and Active Flex Technology Specialist serves as the primary contact for the design, installation, and delivery of classroom learning technologies and audio/visual support services. This person is also a consultant to faculty in the selection and use of physical and virtual technologies to accomplish learning outcomes. Finally, this person oversees the delivery of audio/visual technologies and support services for university meetings and events.
ESSENTIAL FUNCTIONS:
Develop technology services and solutions to address classroom learning needs
o Analyze, plan, implement, and manage technologies for instructional spaces that support both classroom and Active Flex teaching modalities.
o Conduct research on current technologies and related strategies that support active learning spaces.
o Engage with consultants and service providers to specify, source, purchase, and install learning technologies in classrooms and other institutional spaces.
o Share knowledge and insights with staff and faculty regarding trends and best practices in the use of learning technologies and audio/visual equipment.
o Consult with faculty, staff, and other institutional entities to develop strategic plans and recommendations for learning technologies and audio/visual technologies that align with institutional needs and goals.
o Supervise Student Workers in the delivery of technology support services for classrooms.
o Train and support faculty and staff in the operation and care of learning technology resources.
o Work with Multimedia Specialists and others to develop and deliver multimedia products and services.
o Continuously grow technical knowledge and expertise in instructional technology.
● Manage the organization and disbursement of learning technologies through the Learning Technology Resource Center (LTRC)
○ Organize and maintain technology storage areas assigned to ATLIS and the LTRC.
○ Help develop and implement policies and guidelines for the transfer or loan of portable audio/visual technologies to faculty, staff, and students.
○ Supervise Student Workers in the management of technology disbursement and services through the LTRC.
○ Maintain an inventory of ATLIS technologies, and keep accurate records of loans and transfers.
● Manage and maintain the university’s learning technologies and audiovisual equipment.
○ Maintain an accurate inventory of classroom learning technologies (including equipment specifications, acquisition date, lifespan, etc.) for all campus classrooms, meeting spaces, and studios.
○ Develop and implement an instructional technology and audio/visual replacement lifecycle plan to be used for equipment maintenance and replacement budget planning. 
○ Maintain an appropriate backup inventory of learning technology and audio/visual equipment to ensure classrooms and venues can be supported when equipment fails.
○ Serve as a backup to manage and ensure the availability and function of audio/visual equipment in event spaces.
○ Serve as a backup to provide hands-on/in-person video conference and audio/video assistance to support event hosts.
Assist Active Flex Course Designers & ATLIS Staff in developing multimedia content
○ Assist in videotaping lectures & other presentations for use in courses
○ Assist in setup, takedown, and operation of cameras, computers, and other technologies for recording and live delivery of Active Flex courses
○ Assist in developing graphics & editing multimedia presentations and embedding them within the Learning Management System (LMS)
○ Assist in audio recording and editing narrations, lectures, and instructor messages
○ Assist in development of documentation and how-to videos to support Active Flex technology and teaching strategies
Support Active Flex classroom technologies and instruction
○ Ensure technology is operation prior to and during Active Flex instruction.
○ Assist faculty in selecting and connecting appropriate devices for use in instruction
○ Assist faculty in managing active learning processes using the Active Flex technology.
○ Assist online participants (faculty, guests, & students) with technology prior to and during Active Flex instruction.
○ Assist in research and administrative tasks associated with Active Flex
Troubleshoot, diagnose, and fix Active Flex technology problems/issues
○ Provide timely assistance to faculty and students in trouble-shooting and fixing technology (hardware & software) issues associated with Active Flex courses.
○ Work with ATLIS staff to install and provide routine maintenance (change batteries, clean monitors, replace damaged technology, re-route wiring, etc.) of Active Flex technology
○ Identify potential technology needs and maintenance issues

Create and nurture a cooperative and collaborative atmosphere that emphasizes customer service and support.
○ Assist in research and administrative tasks associated with Active Flex.
○ Proactively share and inform supervisor and staff about instructional technology opportunities and weakness that supports the mission of the unit.
○ Establish consistent expectations with all customers following established service protocols and timelines for efficient and effective service delivery.
○ Practice quality customer service in all interactions with the University community.
○ Work toward continuous improvement of the department through efficiency and end-user empowerment in support of the University mission.
○ Demonstrate flexibility and adaptability to changing work scope and task based on needs.
○ Proactively engage in problem solving related to tasks in this position with internal and external people.
○ Maintains “open door” to internal and external customers.
○ Identify opportunities for improvements to work practices and offer viable solutions for implementation.
○ Routinely self-assess to make improvements or take corrective action.
○ Actively work towards building cooperative and collaborative relationships with peers and internal customers.
Qualifications QUALIFICATIONS REQUIRED

  • Bachelor’s degree from a regionally accredited institution.
  • Experience in audio/visual, learning technologies, and/or Active Flex support in a corporate or academic setting.
  • Strong computer skills including hardware and software. 
  • Demonstrated knowledge and proficiency in audio/visual and learning technologies.
  • Strong interpersonal communication skills (written and verbal).
  • Strong organization and multi-tasking skills.

QUALIFICATIONS PREFERRED:

  • Audio/visual or computer related certifications or degrees that show continuing education.
  • Course work or degree in instructional technology.
  • Ability to clearly design and develop training materials and topics.
  • Experience supervising student workers or employees
Salary Schedule Salary Band: P470
To view salary schedules visit: https://www.athens.edu/human-resources/salary-schedule-tables/
Salary will be commensurate with experience and qualifications.

Posting Detail Information

University Information Located in historic Athens, Alabama, Athens State University offers junior and senior-level coursework to community college graduates and transfer students holding sufficient credits from other institutions. Presently, over 3,100 students have selected Athens State because of its neighborly environment where 50 majors and degree programs are offered, with courses taught by a supportive and exceptional faculty. Approximately 80% of the students are enrolled in at least one online course. The typical student is a working adult who commutes. Recently, the University was featured in the 2015 Best Value Online College Rankings by OnlineU.org for four online programs including computer science, accounting, education and human resources. The University offers undergraduate degree programs in Liberal Arts, Teacher Preparation, and Business. The University employs more than 350 full and part-time employees with approximately 90 full-time faculty members in three colleges: College of Arts and Sciences, College of Business, and College of Education. Seventy-five percent of the full-time faculty members hold a terminal degree. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges. 
Athens, Alabama is located in north Alabama equidistant between Nashville, TN and Birmingham, AL. Athens is home to several events and festivals that have been featured as the Southeast Tourism Society’s “Top 20 Events in the Southeast” including the Athens Storytelling Festival and the Tennessee Valley Old Time Fiddlers Convention.
EEO Statement Non-Discrimination Policy Statement Athens State University, as an equal opportunity/affirmative action institution, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. Athens State University does not discriminate on the basis of race, color, national origin, age, marital status, gender, gender identity, gender expression, pregnancy, sexual orientation, disability, religion, genetic information, or veteran status in employment, or admissions to or participation in educational programs and activities. Inquiries or concerns may be addressed to the Office of the Vice President of Enrollment and Student Support Services, 300 N. Beaty St., Athens, AL 35611, 256- 233-8175.
Background Check Statement In accordance with Athens State University Policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from that criminal background check.
Close Date
Open Until Filled Yes
Special Instructions to Applicants Unofficial transcripts should be from the college or university which verifies minimum qualifications for the position. Upon an offer of employment, official transcripts from all colleges and universities attended must be submitted. Continued employment is contingent upon receipt of transcripts from all colleges and universities attended. Please provide contact information for three professional references on your application. Include correct email addresses if available.
Additional Information Athens State University participates in the E-verify System to verify employment eligibility for all newly-hired employees.
To view details or to apply, visit: https://jobs.athens.edu/
Review of applications will begin as soon as possible and remain 
“open until filled”.

For assistance, contact the Human Resources Office at 256-216-3333 or email us at [email protected].

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