Learning Technology Specialist

University of Arkansas


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Type of Position:
Professional Staff – Information Technology

Workstudy Position:


Job Type:


Work Shift:

Day Shift (United States of America)

Sponsorship Available:


Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.
The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
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For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.


Learning Technology Support

Department’s Website:

Summary of Job Duties:

The Learning Technology Specialist is part of the Learning Technology Support team in Instructional Design and Support Services at Global Campus. The Learning Technology Specialist works collaboratively with team members and campus partners to support instructors with technology-enhanced courses and assist instructional designers in the development of online courses. The Learning Technology Specialist will work extensively in Blackboard Learn, our learning management system, as well as with all associated academic technology, such as Kaltura, VoiceThread, Gradescope, and Respondus. The position supports the Global Campus mission to create, provide, and support access to educational opportunities that advance Arkansas, shape the future, and build a better world.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others and participate in meetings and activities of the department. This position will be co-located at Global Campus and on the main Fayetteville campus, as part of the TIPS team.


Minimum Qualifications:

  • Bachelor’s degree from an accredited institution of higher education or the equivalent combination of education and experience

  • Experience providing technical and procedural support to a diverse and professional clientele with various experience levels

Applicable equivalencies may be considered.

Preferred Qualifications:

  • Bachelor’s degree or higher in Instructional Design, Information Technology, or Graphic Arts from an accredited institution of higher education

  • Experience troubleshooting the Blackboard learning management system (including content, tools, assessments, and grade center)

  • Demonstrated experience using and supporting learning technology tools such as Respondus, Kaltura, Zoom, Echo360, etc.

  • Understanding of Section 508 accessibility standards

  • Web design experience including HTML5 and CSS3

Knowledge, Skills & Abilities:

  • Effective communication (oral and written), interpersonal, and organizational skills

  • Ability to troubleshoot learning technologies such as learning management systems, lecture capturing tools, and videoconferencing tools

  • Ability to easily edit and troubleshoot based on HTML coding standards

  • Ability to quickly learn new software and technology, while consistently producing high-quality work and meeting tight deadlines

  • Ability to create multimedia files that comply with accessibility standards (including closed-captioning)

Additional Information:

Salary Information:

$40,000 – $43,000 (commensurate with education and experience)

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Tina Paul, HR Partner
[email protected]
479-575-5876 (o)

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:

Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture and climate that embeds inclusion, diversity, equity, and access. For more information on diversity and inclusion on campus, please visit: Division of Diversity, Equity, and Inclusion
The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to race/color, sex, gender, pregnancy, age, national origin, disability, religion, marital or parental status, protected veteran or military status, genetic information, sexual orientation, gender identity or any other characteristic protected under applicable federal or state law. 
Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:


Frequent Physical Activity:


Occasional Physical Activity:


Benefits Eligible:


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