Logistics Delegate

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Job Description

The Logistics Delegate will provide comprehensive logistics support to the IFRC and Jordan Red Crescent Society (JNRCS) for the Middle East Crisis operation in Jordan. The primary focus will be on managing the flow of incoming and outgoing shipments, ensuring timely customs clearance, and maintaining efficient supply chain processes. The delegate will be responsible for logistics documentation, cargo tracking, and ensuring proper coordination between internal and external stakeholders. While the Logistics Delegate will focus on shipment management, they will also be required to handle specific warehousing tasks if no dedicated warehouse delegate is available, ensuring that stock control and storage operations are maintained to IFRC standards.

The Logistics Delegate is expected to be operational and lead by example, demonstrating professionalism, integrity, and accountability in all logistics operations. They will take ownership of challenges, proactively seek solutions, and ensure that logistics tasks are carried out with efficiency and diligence. By setting a high standard of performance, the delegate will encourage a collaborative and results-oriented working environment within the logistics team and JNRCS

Duties and Responsibilities:

1. Logistics Documentation and Compliance
• Ensure the accurate and timely preparation of all logistics documentation, including customs clearance forms, shipping manifests, and inventory records.
• Maintain an audit trail for all logistics documents to ensure transparency and accountability within the operation.
• Ensure that all logistics processes comply with IFRC standards and local regulations.
2. Shipment and Cargo Management
• Oversee the receiving, clearing, and forwarding of all Red Cross Red Crescent cargo, ensuring that shipments are handled efficiently and in line with IFRC protocols.
• Take charge of monitoring, tracking, and reporting on all incoming and outgoing shipments, ensuring that goods are delivered to their final destinations without unnecessary delays.
• Manage and facilitate customs clearance procedures, ensuring timely processing of shipments while adhering to local customs laws and regulations.
• Communicate shipment statuses regularly to key stakeholders, addressing any potential issues such as delays or transportation challenges.
3. Monitoring and Reporting of Shipments
• Continuously monitor the flow of shipments in and out of Jordan, ensuring that all cargo is accounted for, whether it is incoming, outgoing, or in transit.
• Provide weekly updates on shipment statuses, including any challenges faced in customs clearance or transport, along with solutions or recommendations to address bottlenecks.
• Track and report on the progress of Gaza-bound shipments, ensuring that these critical shipments are handled with priority.
4. Limited Warehousing Responsibilities
• While the focus is on shipment management, the Logistics Delegate will assume limited responsibility for warehousing tasks if a dedicated warehouse delegate is unavailable.
• In the absence of a warehouse delegate, ensure that key warehousing functions, such as stock control, inventory management, and proper storage of goods, are carried out according to IFRC standards.
• Monitor stock levels and ensure timely updates on warehouse operations, particularly for shipments in transit or awaiting dispatch.
5. Coordination with Internal Stakeholders
• Build strong working relationships with JNRCS and IFRC staff, acting as the central logistics point of contact within the team.
• Ensure smooth coordination between JNRCS, IFRC, and other relevant departments, facilitating the clear flow of information related to logistics and shipment operations.
• Communicate logistics progress and any challenges to internal stakeholders in a timely and effective manner, ensuring that any issues related to shipments or customs clearance are addressed collaboratively.
6. Supply Chain Strategy and SOP Implementation
• Collaborate with JNRCS to develop and implement a supply chain strategy that ensures the efficient movement of goods in and out of Jordan, while adhering to IFRC standards.
• Create and enforce Standard Operating Procedures (SOPs) that improve the logistics processes, ensuring consistency and efficiency in the management of shipments and cargo.
7. Capacity Building for JNRCS Logistics Personnel
• Provide training, mentoring, and capacity-building support to JNRCS logistics staff, focusing on customs clearance, shipment management, and logistics documentation.
• Ensure that JNRCS staff are fully trained to manage logistics processes independently, with a focus on building sustainable logistics capabilities for future operations.

Education:

Professional qualification in logistics or equivalent experience – Required
Basic Delegates Training Course, IMPACT or equivalent knowledge – Required
Logistics ERU training – Preferred
Relevant degree / logistics qualification – Required

Experience:

Experience of working as part of a team and staff management – Required
Minimum 3 years professional experience in Supply Chain – Required
Assessment skills – Required
Experience in managing and training staff/volunteers – Preferred
Red Cross/Red Crescent knowledge and experience – Required
Experience working for a humanitarian aid organisation – Preferred
Experience of Logistics NS development – Preferred
Knowledge, Skills and Languages

Knowledge and Skills:

Self-supporting in computers (Windows, spreadsheets, word-processing) – Required
Knowledge of communications systems (satellite phones, etc.) – Required
Excellent communications skills including report writing – Required
Project management skills – Preferred
Ability to work in a cross-functional environment – Required

Languages: