Manager-NTID Interpreting

Rochester Institute of Technology

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8732BR

National Technical Institute for the Deaf

NTID Interpreting Team for SCB & GCCIS

Job Summary

The Department of Access Services (DAS) at RIT/NTID seeks candidates to join the largest staff of interpreters working in postsecondary education.  RIT/NTID is a dynamic, language-rich environment of 1,300 deaf students, staff and faculty on a campus of 18,000 students.  DAS boasts a phenomenal Professional Development program that offers over 400 hours of Professional Development annually. 

This position administers the provision of interpreting, as well as special services to students with secondary disabilities in other programs at RIT, using Institute-based priority systems and ensuring compliance with the Americans with Disabilities Act (ADA).

Job Responsibilities

  • Manage the provision of interpreting services to academic and non-academic areas within colleges and student organizations at RIT.
  • Supervise professional staff interpreters (30), coordinators (2), apprentices, student interpreters and a shared staff assistant, as well as interact with temporary hires, student employees and contract employees.  Provide leadership, guidance, discipline, support and encouragement for all employees.
  • Additional supervisory responsibilities include:
    • hire, observe and coach new interpreters,
    • conduct performance appraisals on an annual basis,
    • recommend staff promotions and merit increases,
    • initiate disciplinary actions including terminations,
    • establish annual plans of work for staff, including professional development/training plans.
  • Administer the provision of interpreting services for consumers with secondary disabilities using established practices and ensuring compliance with the Americans with Disability Act (ADA).
  • Forecast, assess, oversee requests for services, consult/negotiate designated sections and services needed within the areas of responsibilities, in cooperation with NTID support and RIT faculty, as well as with consumers requesting services.  Maintain an on-going presence, communication and partnership with all as required.
  • Utilize Access Services Database System (ASDS) to monitor services, communicate with consumers regarding status of their requests for services, establish schedules and shifts for employees, manage on-call system, assure coverage for employees out of work and generate reports for operations such as cross-checking data with RIT Kronos payroll system.  Verify and sign off timecards in Kronos.
  • Together in consultation with other managers make recommendations to DAS Director to improve access service procedures, practices and protocols.
  • Oversee Coordinators who assist on a daily basis with assigning for services, building and monitoring schedules with appropriate workloads, and troubleshooting issues, concerns or problems with service delivery and/or consumers
  • Administer and monitor department budget, inclusive of apprentices, temporary hires, student interpreters, staff payroll and time reporting, professional development travel funds, hospitality, instructional and office supplies.
  • Provide consultation, guidance and referral regarding Health & Safety matters, Cumulative Trauma Disorders, Workers’ Compensation system, other benefits available to employees
  • and institute service needs such as Human Resources & Payroll.
  • Assist the DAS Director with a total budget of approximately 16 million dollars, which constitutes the provision of approximately 150,000 hours of interpreting.
  • OTHER DUTIES AS ASSIGNED

Required Qualifications

Education/Experience:

  • Bachelor’s degree
  • Certification professional license or credential, Certified Interpreter or Certified Deaf Interpreter Certification; (test at DAS Level 3 (Interpreter) or beyond
  • Two years’ minimum experience in a supervisory role

Skills:

Knowledge of and experience in using current assessment methods for interpreters. 

Expert / master skill level interpreting experience.

Demonstrated understanding of:

  • Role and function of interpreting
  • Registry of Interpreters for the Deaf Code of Ethics
  • Various Communication Theories in the Workplace
  • ASL and other modes of communication
  • Deafness and Deaf Culture

Preferred Qualifications

  • Master’s degree preferred

Required Minimum Education Level

BS

Work Location

Henrietta Campus — 100%

Employment Category

Fulltime

Required Application Documents

Cover Letter, Curriculum Vitae or Resume, List of References

What do we believe at RIT?

Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.

As a member of the RIT community, you’ll receive a comprehensive employee benefits package that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).

Department/College Description

The Department of Access Services (DAS) at RIT/NTID seeks candidates to join the largest staff of interpreters working in postsecondary education. RIT/NTID is a dynamic, language-rich environment of 1,200 deaf students, staff, and faculty on a campus of nearly 17,000 students. DAS boasts a phenomenal professional development program that offers over 400 hours of PD annually. The interpreting component of Access Services is organized into six interpreting teams.  Interpreters work primarily in the specialized content areas of their teams, which correspond with the eleven colleges of RIT.

DAS hires interpreters whose skills range from entry level to senior level.  A candidate’s experience, language proficiency, and interpreting skill are considered before hiring into the Apprentice, Associate, or Interpreter rank.

How To Apply

In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff . Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Additional Details

In compliance with NYS’s Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Hourly/Salary Minimum

60200

Hourly/Salary Maximum

100800

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