Marketing and Communications Coordinator

Do you want to put your communications skills to excellent use helping tackle climate
change? We are helping to build an energy system that’s good for people and good for
the planet. And we need your help.

Low Carbon Hub is looking for a Marketing and Communications Coordinator to support the development and
delivery of campaigns, manage social media accounts, build a strong online presence, and help
tell our stories. It’s a varied, interesting and busy job as part of a leading community energy
organisation.

If you’re a curious and engaged communicator who works well under your own initiative and is
keen to work in a values-driven environment, we’d love to hear from you. You can read more about Low Carbon Hub below and on our website. 

Overall purpose of post

The Marketing and Communications Coordinator will have a key role to play in delivering the
marketing and communications strategy of Low Carbon Hub. It is a busy role that works across
multiple projects with multiple partners, and you will actively input into plans for project
delivery. The post holder will write, edit, coordinate and publish content across various
channels including websites, social media, press releases, print and online communications and
marketing materials.

As part of a small team in a busy environment, we are looking for someone who can proactively
get stuck in and be comfortable working flexibly to take on ad hoc tasks when they arise. You
will get to be involved in all aspects of communications and work on a variety of interesting
projects as part of a leading community energy organisation.

Key Responsibilities

Marketing

• Support the development and delivery of marketing plans for new and existing products and
  services, including community energy share offers.
• Identify, investigate and recommend opportunities for reaching new audiences, such as
  potential investors.
• Co-ordinate the design and development of digital and offline marketing collateral to meet
  organisational objectives, and in consultation with project partners.
• Provide marketing support for events such as AGM, conferences, webinars.
• Represent Low Carbon Hub at events, such as community events, attend meetings, run stalls
  and give presentations.

Communications

• Lead on developing and uploading engaging content for the Low Carbon Hub website as well as
  programme websites, such as Action on Carbon and Energy in Schools and Energy Solutions
  Oxfordshire.
• Manage social media channels, including the creation of engaging content, using the
  appropriate tone and voice, and lead on responding to and starting conversations to build brand
  awareness.
• Produce, edit and distribute updates and key material for internal and external audiences
  such as newsletters, reports, and case studies.
• Provide communications support for Low Carbon Hub programmes such as the Energy Advice
  Programme and Helpdesk service.
• Work closely with the Community Engagement Manager to develop communications support for
  low carbon community groups.
• Stay up to date on relevant current affairs and communications trends, building these into
  our regular communication mix.
• Capture learning and contribute to monitoring and evaluation activities.
• Liaise with, and report to, project partners and funders on a timely basis.

Press

• Field inquiries from press, politicians and service users.
• Create press releases and statements as needed.
• Maintain reporting system for media appearances.

Brand

• Ensure consistent branding is used throughout the organisation and help maintain brand
  reputation.
• Act as brand champion.

Selection Criteria: Experience, knowledge and skills

Essential:

• Minimum of two years’ experience in a dedicated marketing or communications role.
• Demonstrable ability to manage multiple projects and deliver to a high standard.
• Ability to market and coordinate events.
• Excellent understanding of digital platforms and know-how to deliver campaigns.
• An excellent grasp of English and the ability to write concise, focused copy tailored for
  different audiences, with excellent proofreading skills and attention to detail.
• Ability to communicate and translate complex messages into memorable and engaging ones.
• Strong interpersonal skills including the ability to liaise with external contacts and a
  range of stakeholders.
• A team player with the ability to build relationships with our partners.
• Ability to work with minimal supervision, assess and prioritise workload and deliver to a
  deadline.
• Ability to work flexibly in a small team.
• A commitment to the Low Carbon Hub’s work and mission.

Desirable:

• Able to use WordPress, Canva, Mailchimp, Hootsuite and Adobe InDesign, or similar
  programmes.
• Experience in briefing and managing external suppliers such as designers.
• Ability to set up metrics to increase understanding of the impact of marketing activity and
  to report and use evaluation for improvement.
• Experience of working with Office 365, Trello, Google Analytics, and social analytics.

How to apply

• Please use the application form (available from our website) to apply. Your application
  should demonstrate how your skills and experience relate to the selection criteria above.
• Any accompanying CVs and supporting letters will not be considered as part of the
  application process.
• The deadline for applications is midnight, Wednesday 30 October 2024.
• Interviews are scheduled for Wednesday 6 and Thursday 7 November 2024. These will take
  place in person at our offices in Oxford.
• Applications should be sent to [email protected] with ‘Marketing and Communications
  Coordinator’ in the subject.

Low Carbon Hub is an inclusive workplace, and we encourage people from all sections of our
community to apply for roles with us. We actively welcome disabled people, minorities, women,
LGBTQIA+, other underrepresented applicants, as well as those with different backgrounds and
life experiences. If you are interested but unsure if you have what we are looking for please
contact us via email [email protected] or call
us on 01865 246099. 

If you require reasonable requirements or assistance during the application, and if applicable
interview process, please do not hesitate to let us know. 

About Low Carbon Hub

Low Carbon Hub is a social enterprise that’s out to prove we can meet our energy needs in a way
that’s good for people and good for the planet. We develop community-owned renewable energy in
Oxfordshire and re-invest 100% of our surplus in our mission to create an energy system we can
all feel good about.

We develop, deliver, and manage community-owned renewable energy projects. Our growing
portfolio includes more than 55 renewable energy projects including rooftop solar arrays on
schools and businesses across Oxfordshire, the largest community-owned hydro on the Thames, and
the UK’s largest community-owned ground mount solar park, Ray Valley Solar.

We work with partners, large and small, including community groups, local authorities,
commercial businesses, and academics to demonstrate in practice how we can transform to a
zero-carbon energy system. Our innovation work includes two programmes supporting energy
efficiency for homes and businesses and Project LEO, one of the UK’s most ambitious,
wide-ranging, and innovative energy trials.

You can read more about us on our website: www.lowcarbonhub.org.