Medical Administrative Assistant in Phoenix, Arizona

Description We are offering a contract to hire employment opportunity for a Medical Administrative Assistant in Phoenix, Arizona. This role is vital in the healthcare industry, as you will be the first point of contact with patients and referral sources, representing the face of our company. Your work will entail a variety of administrative duties, requiring exceptional organizational and people skills, and a high level of discretion to maintain the confidentiality of sensitive information.

Responsibilities:

• Serve as the initial contact for patients, warmly greeting them and efficiently checking them in and out.

• Manage a multi-line phone system, providing courteous and professional service.

• Act as a liaison for referring physicians/groups, facilitating smooth communication.

• Register patients, ensuring accurate and complete information is collected.

• Display strong verbal and written communication skills when providing general company and service information.

• Verify patient insurance details and initiate prior authorizations.

• Collect patient balances and maintain general chart maintenance using Athena software.

• Coordinate with referral sources to obtain physician schedules and order devices through NetSuite software.

• Support the clinic staff and office flow, contributing to an organized and efficient workplace.

• Maintain HIPAA compliance, safeguarding patient confidentiality and privacy.

• Review patient no shows daily, documenting and rescheduling appointments as necessary.

• Schedule appointments for new appointments and coordinate follow-up appointments with physicians.

• Exhibit adaptability in a dynamic environment and the ability to multi-task effectively.

• Demonstrate exceptional computer skills in carrying out administrative tasks. Requirements • Proficiency in Basic Medical Terminology is required

• Experience working in a Medical Front Office setting is essential

• Knowledge of Medical Insurance Verification processes is needed

• Familiarity with Patient Registration procedures is a must

• Excellent communication and interpersonal skills are necessary

• Proficiency in using medical software and computer systems is desirable

• Ability to handle confidential information with discretion

• Strong organizational skills and attention to detail

• Ability to multi-task and manage time effectively

• Willingness to learn and adapt in a fast-paced environment

• High school diploma or equivalent is required, higher education or certifications in medical administration are preferred.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .