Medical Assistant/Surgery Scheduler – Cardiothoracic Surgery Clinic

Coordinates the care of the patient in a private physician’s office on a daily basis, including preparation of medical chart, returning phone calls, ordering tests and prescriptions, collecting pertinent insurance information.

Coordinates the surgical scheduling of the patient in a private physician’s office with the appropriate hospital. Obtains surgical codes, authorization, schedules patient cardiac and medical clearances, prepares the chart and films, forwards information to pre-op, schedules patient for pre-op interview, and makes follow-up surgical appointment. All other duties as assigned.

Office Manager

None

Adolescent

Adult

Geriatric

Minimal/ No Potential

Office Manager

None

Adolescent

Adult

Geriatric

Minimal/ No Potential

Education

• Preferred: Higher education.

Preferred: Higher education.

Licensure/Certification

• Required: Medical Assistant Certificate or equivalent
• American Heart Association BLS

Required: Medical Assistant Certificate or equivalent

American Heart Association BLS

Experience

• Required: 2 year Medical Assistant or 1 year of Scheduling 

Required: 2 year Medical Assistant or 1 year of Scheduling 

Prepares patient charts timely and accurately.

Gather reports to complete chart.

Places order for films, labs and other studies as appropriate, timely and accurately.

Contacts other physicians’ offices and facilities to gather test results ordered by physicians.

Prints daily office schedule

Answers all patient questions and requests timely and appropriately.

File reports and notes in the charts timely and accurately.

Calls and faxes pharmacy orders timely and accurately.

Faxes and copies necessary information to insurance companies, other physician offices and other facilities as necessary.

Request for films to be delivered to the office prior to the patient’s visit.

Ensures completeness and accuracy of all forms filled and signed by patients.

Confirms patient appointments timely.

Processes billing information accurately and timely.

Ensures superbills to be complete, including physician signature.

Assists with requesting authorization for PPO patient studies.

Answers phones, retrieves voicemail messages and returns calls timely and appropriately.

Ensures patient rooms are clean and well stocked.

Takes the patient’s blood pressure, height and weight and records findings in the chart accurately.

Completes the medication log and reconciles patient medication(s) on each clinic visit

Processes patient referrals to other physician offices timely and accurately.

Assists with the release of patient records and films to patients.

Assists physicians as needed.

Obtains physician signatures on appropriate documents.

Collaborates with the scheduling of new patients.

Schedule follow-up patient visits.

Assists with internal billing audits as necessary.

Assists with ordering of medication samples.

Assists with medical and office supplies ordering.

Ensures patient information is correctly entered in the database.

Places order for cardiac and medical clearance other studies as appropriate, timely and accurately.

Contacts other physicians’ offices and facilities to follow-up on cardiac and medical clearance test results ordered by physicians.

Ensures surgery schedule is updated timely and accurately.

Ensures correct information required by anesthesia is available as needed, i.e. stress test, echocardiogram, EKG

Confirms requested monitoring during surgery, i.e. IOM, stereotactic navigation.

Confirms patient surgical appointments timely.

Schedules post-op appointments timely and accurately

Processes paperwork needed by hospital surgical interview office.

Ensures hospital surgical interview office receives the appropriate surgical documents.

Reviews lab results with the physicians. Makes notes of abnormal lab results and brings to the physician’s attention.

Faxes all necessary documents to pre-op and main OR

Tracks surgical orders.

Consents patients timely and accurately.

Provides written confirmation to patient for the surgery date, pre-op, post-op appointments.

Obtains surgical codes for insurance authorization timely and accurately.

Pre-certifies patients for in-patient and out-patient procedures.

Processes patient referrals to other physician offices.

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