Medical Billing Coordinator

The University of Memphis

Posting Information

Posting Number SAECC3273
Advertised Title Medical Billing Coordinator
Campus Location Park Avenue Campus (Memphis, TN)
Position Number 020684
Category Staff (Hourly/Monthly)
Department Communication Sciences and Disorders
Minimum Position Qualifications Bachelor’s degree and three (3) years of medical office experience including one year of supervisory experience required.
Special Conditions This position is located on the Park Avenue Campus.
Work Schedule Monday – Friday
8:00 a.m. – 4:30 p.m.
May need to work/travel beyond normal work schedule
Posting Date 01/30/2023
Closing Date 02/09/2023
Open Until Screening Begins
Hiring Range $50,946
Full-Time/Part-Time Full-Time: Benefits Eligible
Working Conditions While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Additional Working Conditions
Special Instructions to Applicants All applications must be submitted online at
Applicants must complete all applicable sections of the online application to be considered for a position. If required, please upload a cover letter, resume, and reference list after completing your application. Required work experience is based on full-time hours. Part-time work experience will be prorated as listed.
Candidates called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the interview date.
Is this posting for UofM employees only? No
Positions Supervised One Office Associate
Student Workers
Knowledge, Skills, and Abilities Must have excellent oral and written communication skills to succeed
Customer service oriented
Ability to function in a fast-paced environment and able to meet deadlines
Ability to work independently and handle multiple tasks simultaneously
Ability to work collaboratively with a culturally diverse staff and patient/family population demonstrating tact and sensitivity in stressful situations
Advanced knowledge of revenue cycle management.
Willingness to learn new systems and programs.
Interacts effectively with staff, employees, managers, and clinicians
Additional Position Information
Benefits of Employment (Applies to full-time employees only)

Job Duties

Duties & Responsibilities Manages all areas of the financial aspects of the revenue cycle for MSHC clients. Manages cash control for the Clinic which includes: oversight, reconciliation, and depositing of daily receipts (co-payments, self-pay, balances). Reviews monthly P&Ls and provides variance explanations/ feedback as required. Monitors fee schedules – fee schedule analysis. Ensures appropriate charge capture and timely payments. Works with staff to ensure revenue maximization by making certain all revenue cycle management functions are carried out expediently and correctly. Maintains and coordinates records of service for the Client Assistance Program and UofM student patients. Coordinates records for TN Dept of Disability for timely filing. Monitor/follow up with VA contract reimbursement. Prepares reports as needed to monitor MSHC finances. Keeps Directors informed of billing challenges; work as a team to improve process and outcomes
Duties & Responsibilities Works closely with patients and clients to provide excellent customer service. Verifies insurance and communicates regularly with carriers and other regulatory agencies for reimbursement purposes. Addresses patient questions related to insurance verification. Provides clients with account reports and troubleshoots accounts with outside entities if necessary. Files billing and insurance claims accurately and on time. Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives.
Duties & Responsibilities Supports clinical providers and student clinicians. Supports new provider onboarding by closely monitoring the credentialing and training progress. Obtains referrals, communicates with providers and completes prior authorizations. Aids in referral management and billing processes. Keep referral sources informed of changes. Assists with training part-time office and student staff. Provides ongoing feedback regarding training needs and process improvement.
Duties & Responsibilities Oversees support staff who help with financial activities: insurance verification and data gathering/reporting. Complies with School, Clinic, and University policies and procedures. Ensures staff adheres to HIPAA regulations and all other regulatory standards. Orders all medical supplies, office supplies, paper products for the office.
Duties & Responsibilities Performs other duties as assigned.

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