Medical Call Center Representative

CornerStone Staffing

Job title:

Medical Call Center Representative


CornerStone Staffing

Job description

CornerStone Staffing is hiring career minded candidates with medical provider experience!

We are currently seeking candidates with healthcare and outbound call center experience to work for an excellent Healthcare company in Dallas!

JOB ID – 138418

Job Title: Medical Call Center Representative

Pay: $18/hr

Location: Dallas TX WILL BE ONSITE

Hours: Monday Friday, 8am-5pm

Temp to Hire

Job Description: This position will obtain, validate, and maintain most current provider contact information necessary to process claims; and maintain privacy compliance.

Responsible for contacting providers by phone, fax or email to verify/update/correct all pertinent information required to request documentation.

Ensures contact information is validated by speaking to highest member of department (medical record or billing department)

Maintains and updates the provider contact database within Scheck

Ensure provider contact information is accurate repetitively every 6 months; obtain updated lists from departments if applicable

Receive request and follow up on real-time requests from analysts

Validate and correct duplicates and misspellings

Communicates with respective Lead/Supervisor or Manager on any issues or problems if needed.

Maintain HIPAA compliance in all aspects of communications.

Punctual and consistent attendance required.

Maintains production standards and production requirements.

Assist co-workers, supervisor or management to accomplish product goals and reports any potential issues in a pro-active manner.

Additional duties as assigned. Not excluding providing assistance in training of new incoming employees.

Provides general support .


Pleasant Speaking Voice with great phone etiquette.

Data Entry experience

Proficient in Microsoft Office applications

Detail Oriented

Exceptional organizational skills

The ability to work independently

The ability to work in a fast paced/production environment


High school diploma or equivalent

6 months to 1 year medical office experience

Outbound call center experience

Provider experience require

To Apply for this Job:

Click the Apply Online button, then:

If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

After completing the online application, for immediate consideration, you will need to email [email protected] to schedule a phone interview with a recruiter.



Expected salary

$18 per hour


Dallas, TX

Job date

Fri, 28 Apr 2023 22:06:11 GMT

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