Medical Director – Evernorth Care Group – Northwest

MEDICAL DIRECTOR – North West Region (Sun City/Paseo/Arrowhead)

This position combines clinical practice of primary care 40-60% with change agent/leadership duties 40-60%

The Medical Director will serve as the key medical administrator overseeing the clinical activities of Primary Care clinicians within the healthcare centers under their responsibility. This position will work in collaboration with operations partners to further the goals of the care group by acting as a change agent for practicing clinicians within the healthcare centers around the areas of quality, service, people, finance and growth.

In collaboration with operations partners, he/she leads the healthcare centers’ teams of clinicians in the delivery of quality medical care and ensures positive customer experiences as a result of excellence in all daily operations. The Medical Director will report to the Chief Medical Officer and will work closely with matrix partners to advance the patient care delivery model at the healthcare center. 

LEADERSHIP RESPONSIBILITIES

(in collaboration with dyad operations partners)

• Leads primary care clinician engagement within the healthcare center and accountable region
• Change agent for clinicians in clinical practice to achieve triple aim of better clinical outcomes, better patient experience and enhanced efficiencies.
• Responsible for involving clinical teams to improve the individual experience of care for patients within the healthcare center and accountable region.
• Have as direct reports the Supervising Clinicians at the facilities under his/her responsibility.
• Ensures consistency of the practices and is accountable for quality of care/patient experience within his/her healthcare center and aligned region to align to the ENCG care delivery model as it evolves and changes.
• Drives standardization and reduction of variability in workflow and across common clinical conditions. Supports efficiency and effectiveness efforts within the healthcare center and accountable region.
• Ensures appropriate referral patterns within clinical practices in his/her healthcare center and accountable region.
• Engages in clinical process improvement at healthcare center level and accountable region as rolled out across ENCG as best practices or new programs.
• Manages the selection process, development, and performance of the physicians who report to him/her.
• Implements programs and is responsible for utilization management outcomes within the healthcare center.

CLINICAL RESPONSIBILITIES

• Provides primary care for ENCG patients deemed to fall within the scope of his/her specialty (Family Medicine or Internal Medicine.)
• Diagnoses and treats patients for disorders on a general level without restriction to special systems or regions of the body: serves as the general practitioner to patients for general diagnostic and therapeutic medical care.
• Coordinates care of patients using team model as established by ENCG: utilizes appropriate resources, programs and team members as ENCG care delivery model evolves

SCOPE

The Medical Director is the primary manager of the primary care clinicians within the healthcare center and accountable region. He/she has accountability for leading and engaging clinicians (working in conjunction with operations partners) to optimize the performance of individuals within the health care center. In collaboration with their operations counterparts are responsible for the financial performance of the practices they manage.

QUALIFICATIONS

• This position requires that the incumbent be state licensed and board certified in Internal Medicine or Family Medicine
• Current or recent leadership experience required
• Current or recent patient care experience required
• Achievements are largely dependent on successful interactions with operations dyad partner, clinicians within the healthcare center, and ENCG medical leadership partners.
• Understanding of operational reports and metric data, and comprehension of how to communicate that data to clinicians for the purposes of understanding of targets, motivation and decision making.
• Strong clinical fundamentals are a requirement. Individual will be accountable for communicating and driving change at the individual clinical practice level.

EDUCATION

• Doctorate Degree in Medicine (MD or DO)
• Current Board Certification (IM or FM)

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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