Medical Director, Town Center Veterinary Associates in Quaint Howell, Michigan!

Overview

Town Center Veterinary Associates is Hiring! We are looking to add a Full-Time Medical Director Veterinarian to lead our amazing Team.

Are you interested in furthering your career and transitioning into a senior leadership position? Are you passionate about team-building and organizational culture? Are you interested in managing your own practice without investing your own capital? Are you seeking a position that allows you to train and mentor veterinary staff? Is your goal to eventually become a Regional Director for a renowned network of veterinary hospitals, lead your own practice or work a non-clinical role? If it is…We have an excellent opportunity for you!

At Town Center Veterinary Associates we provide a full range of services for dogs, cats and exotics. Our charming hospital is in a historic home in the heart of downtown Howell. Our 3 exam rooms are newly remodeled, and we have office space for our doctors. We are equipped with cutting-edge technology including our new ultrasound machine! We also feature a complete diagnostic laboratory and an in-house Pharmacy. We are proud to offer a comprehensive range of services including therapeutic laser treatment, dental care with digital radiology and surgeries including Cystotomies, Foreign Body Removal, Amputations, and limited Orthopedic procedures.

The Medical Director (MD) provides strategic direction, coaching, and mentoring to the associate veterinarians to ensure safe, consistent, efficient, therapeutic, and ethical patient care and outstanding client service. The MD will collaborate with the Practice Manager to develop a hospital annual operating plan. The MD will own responsibility for ensuring Clinic Revenue Targets are achieved and minimum Standards of Care are developed and complied with. The MD understands they will wear many hats and will be passionate about clinical excellence, leadership, recruiting, retention and advocating for the growth of Mission Veterinary Partners (MVP).

Reasons to Join:

• Recently Remodeled Exam Rooms
• 5 Vet Techs per DVM
• Mentorship and Leadership Development Programs
• Amazing family-like culture

Location: 828 E Grand River Ave, Howell, MI 48843

Howell, MI: Howell is the largest city in Livingston County. Here you can you stroll amid historic buildings that offer both character and welcoming charm. There’s a unique mix of independent dining, entertainment, and shopping options you won’t find anywhere else! As a 2018 Great American Main Street Award winner, Howell is proud of its inviting atmosphere. They boast year-round acclaimed festivals and events. Don’t miss the many parks, a beach, and the remarkable historical architecture.

Requirements:

• Licensed MI Veterinarian (active and clear)
• Excellent, demonstrated medical and surgical skills are essential
• Proven ability to work collaboratively with colleagues, DVMs, and teammates to build a results-driven, team-oriented environment.
• 3+ years’ DVM experience
• 1+ years Leadership experience desired but not required

Our Offer:

• Competitive Guaranteed Base Salary!
• Production Bonus with NO negative accrual!
• Medical Director Bonus!
• Signing Bonus!
• Relocation Assistance (if needed)
• Medical, Dental and Vision Insurance
• Company Paid Short-Term Disability
• Company Paid Wellness Programs
• Paid license fees
• 401(K) with Employer Match
• Paid Time Off
• Paid Continuing Education + dedicated days off to attend

Please Apply Today for consideration!

Responsibilities

How you’ll make an impact: 

Veterinary Duties (60%) 

• Perform duties included in the associate DVM job description.
• Achieve specific production goals as elected in the business plan or as assigned by the SMD.
• Maintain veterinary excellence by attending mandated annual CE, striving for continuous improvement, leading innovation within the veterinary team.

DVM Mentoring, Training and Development (20% of Time) 

• Work with the DVM’s to leverage support staff to improve workflow efficiency and deliver outstanding patient/client care based on implemented Standards of Care.
• The Medical Director will work alongside the PM to facilitate and manage the DVM’s. This may include Hiring, firing, disciplinary/corrective actions and the like.
• The Medical Director is to be responsible for oversight of the DVM works schedules. This may include creating, maintaining DVM work schedules and making appropriate adjustments for PTO and/or CE time off requests.
• Collaborate with the hospital medical team to implement management strategies to increase pet care visits, per client transaction (PCT) maximization and appropriate charge capture.
• Hold monthly hospital doctors’ meetings. Attend, and participate in, regular Medical Director meetings held by the SMD and or MVP (Paw conference).
• Educate DVMs on the benefits of consolidating SKU’s, appropriate product selection and lab supplier selection.
• Ensure timely conveyance of hot topics in the news (i.e. pet food recalls, outbreaks, etc.) and provide educational pieces for team (i.e. Preventative Health Care).
• Collaborate with Strategic Medical Directors (SMD) to develop an annual operating plan for each clinic to include revenue targets and capex needs.
• Ensure compliance with all local, state, federal and DEA regulations within the hospital; ensure the hospital is exercising best practice for controlled substance compliance.
• In conjunction with the PM, facilitate and execute regular Doctor/Staff meetings that share best practices, advance medical knowledge and improve patient care standards as appropriate.
• Maintain and uphold Core Values and Mission Statement of MVP.
• Support of other MVP clinic leadership needs at request of SMD.

Retention and Recruiting (10% of Time) 

• Establish excellent relationships with hospital DVMs resulting in DVM engagement, retention, medical and surgical skill development, compassion fatigue abatement and modeling appropriate leadership behaviors.
• Work with associate veterinarians to develop a performance optimization plan and conduct annual reviews, as well as quarterly score card reviews. More frequent meetings to be held as needed to ensure peak performance.
• Assist in staffing needs evaluation to promote medical team efficiency and optimal team leverage
• Participate in the interview process and support contract negotiations (with SMD) for associate veterinarians; other staff as needed to support the PM.
• Build relationships with DVMs and staff at non-MVP clinics with a constant eye towards attracting the top talent in the region to the MVP family.
• Promote and supervise internship, externship and mentorship programs to ensure a positive experience for students.
• Support the PM in the organization of community events; enthusiastically attend as needed.

Initiative Support (10% of Time) 

• Support New Business Development by identifying leads and promoting brand awareness.
• Ensure positive and professional conduct and act as a referral source for MVP.
• Initiate strategic educational program development to ensure teammates remain up to date on Mission Veterinary Partners policies, new laws and regulations impacting work, and other information necessary to provide knowledgeable, accurate care.
• Support new initiative rollouts at clinic level, e.g., Vetspire, Antec, Preferred Vendor partners, etc.

Qualifications

Required Knowledge, Skills and Abilities: 

• Commitment to Mission Veterinary Partners core values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, DVMs, and/or vendors in everyday performance and interactions.
• Enthusiasm and desire for progressive management required.
• Demonstrated track record of successful fiscal and operating management as an associate DVM; demonstrate financial understanding or willingness to learn.
• Demonstrated experience in planning and managing at the DVM level.
• Intermediate computer skills and proficiency in MS Excel, MS Word, Outlook, and PowerPoint required.
• Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position (English).
• Must be able to exchange accurate information throughout all levels of the organization and/or with all clients and team members.
• Proven ability to work collaboratively with colleagues, DVMs, and teammates to create a results-driven, team-oriented environment.
• Excellent written, verbal, and interpersonal communication skills with an acute ability to listen attentively and to communicate effectively throughout all levels of the organization.
• Demonstrated relationship-building skills and ability to be “other-oriented”; ability to appreciate people with different backgrounds and points of view.
• Demonstrated entrepreneurial openness and ability to explore new possibilities and to approach issues differently; a visionary; intellectually agile.
• Demonstrated leadership skills; able to identify meaningful goals and capture the imagination of others to achieve them; able to add value to discussions or projects that impact Mission Veterinary Partners position in the industry; able to bring out the best thinking and attitudes; able to recognize unique contributions of individuals and teamwork.
• Demonstrated business acumen or aptitude; able to assess financial implications of decisions and actions; able to understand how strategies and tactics work in the marketplace and impact Mission Veterinary Partners.
• Demonstrated understanding of Mission Veterinary Partners, what makes the businesses successful, and able to balance that with patient and teammate satisfaction.
• Demonstrated knowledge and understanding of internal and external Standards of Conduct as well as legal regulatory requirements.
• Demonstrated expertise in building teams, managing and influencing people, processes and customer relationships.
• Demonstrated ability to effectively produce a high quality of work and to initiate the completion of extensive multiple tasks not specifically directed in a fast-paced, ever-changing and evolving work environment.
• Demonstrated expertise in all aspects of teammate management including but not limited to recruitment, hiring, retention, promoting, disciplinary actions, job performance evaluations, teammate professional development; strong familiarity with employment laws in assigned division.
• Demonstrated empathy and respect for teammates and patients.

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