Office Assistant I 2024

Job title:

Office Assistant I 2024

Company

State of Wyoming

Job description

Description and FunctionsOpen Until FilledGENERAL DESCRIPTION:Under general supervision, assist with claims intake, management of State online training system, reconciliation of various reports, assistance with various fiscal duties, creation of “letters of coverage” for agencies, assist with the monthly crash review preparation, data entry, and organization for various reports and claims, archiving and general administrative duties.Human Resource Contact: Nicki Reitmeyer / 307-777-6219 /ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

  • Reviewing submitted claims for accuracy, opening, and initiating the claims process for proper claims.
  • Corresponding with claimants who filed improper claims, sending letters to claimants to let them know the status of their claim.
  • Claims cleanup of long-term claims, and assist with preparing documents for the monthly Governor’s Crash Review Committee.
  • Reconcile the monthly Revenue & Expense Reports with transactions in the claims system.
  • Process claims further according to the statuses of the various transactions from the R&E reports.
  • Assist with running various reports for data from the claims system as needed, assist with the State Annual Report and the newly created Agency Annual Reports, and assist with simple invoices for State claims.
  • Greeting customers; forwarding calls; taking messages; referring clients to appropriate parties.
  • Respond to requests from agencies for letters of coverage.
  • Responding to requests or questions regarding routine program operations.
  • Disseminating information and providing assistance to staff, agencies, and the general public.
  • Add/edit agency contacts on the platform, assist with login and course scheduling issues employees may experience, and assist agency contacts with platform usage.
  • Responsible for reviewing closed claims, expired contracts, and claims documents for archive preparation.
  • Log detailed information into RIMS System; create labels and box documents; coordinate record move with Archives; responsible for record retrieval from Archives when requested.
  • Create and send quarterly newsletters to agencies with various Risk information pieces pertinent to creating a proactive Risk culture statewide.

QualificationsKNOWLEDGE:

  • Knowledge of office procedures, filing, alphabetizing, English language, and arithmetic.
  • Knowledge of modern office practices, procedures, and equipment.
  • Knowledge of word processing, spreadsheet, and email programs.
  • Knowledge of assembling, sorting, and distributing documents.
  • Knowledge of reviewing and editing documents for accuracy and completeness.
  • Knowledge of methods used to tactfully deal with the public.
  • Knowledge of telephone etiquette and coordinating telephone and visitor traffic.
  • Knowledge of preparation of records, reports, and correspondence.
  • Knowledge of agency policies and procedures.

MINIMUM QUALIFICATIONS:Education:High School DiplomaExperience:0-2 years of progressive work experience (typically in Business Office Communications)OREducation & Experience Substitution:1-3 years of progressive work experience (typically in Business Office Communications)Certificates, Licenses, Registrations:NoneNecessary Special RequirementsPHYSICAL WORKING CONDITIONS:

  • Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
  • Special physical demands are not required to perform the work.

NOTES:

  • FLSA: Non-Exempt

Supplemental Information006-Administration & Information – Risk ManagementClick to view the State of Wyoming Classification and Pay Structure.URL:The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end. the state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration.There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few!to learn more!01(AA) Which of the following best describes your highest completed level of education to date or within the next three (3) months? (Transcripts may be required.)

  • High School Diploma/GED/or Equivalent
  • Some college Coursework, No Degree Received
  • Associate’s Degree
  • Associate’s Degree and additional coursework
  • Bachelor’s Degree
  • Bachelor’s Degree and additional coursework
  • Master’s Degree
  • Master’s Degree and additional coursework
  • Doctorate Degree
  • Doctorate Degree and additional coursework
  • None of the Above

02(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3) months? (Transcripts may be required.)

  • 45+ Quarter hours/30+ Semester hours
  • 90+ Quarter hours/60+ Semester hours
  • 136+ Quarter hours/91+ Semester hours
  • 180+ Quarter hours/120+ Semester hours
  • 225+ Quarter hours/150+Semester hours
  • N/A

03(BAAS03) Which of the following best describes your work experience in Business or Office Communications? Experience definition: (This experience includes, but may not be limited to, the following: business office communications, more specifically clerical, administrative, receptionist, or other similar office experience.)

  • No relevant experience, but willing to learn.
  • Less than one (1) year of relevant experience.
  • One (1) to less than three (3) years of relevant experience.
  • Three (3) or more years of relevant experience.

04(AA) Describe your relevant experience in the box below.05(A) Where did you hear about this opportunity?

  • Goverment jobs www.governmentjobs.com/careers/wyoming
  • Indeed
  • LinkedIn
  • Zip Recruiter
  • Wyoming Workforce Center
  • Other job sites (Wyoming at Work, Monster, etc.)
  • Social Media (Facebook, Twitter, etc.)
  • Newspaper/Newsletter Advertisement
  • Career Fair
  • Human Resourses Division
  • Friend or Acquaintance (Not State Employee)
  • Current State Employee
  • Other

06(A1) If you selected “Current State Employee” please provide the employee’s first and last name, and include the department they work for if known. Please limit this response to only one employee. This employee may be eligible for a Referral bonus07(A1) If you selected Other, please tell us where you heard about this opportunity.08(AA) VETERANS’ PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans’ preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans’ preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans’ preference disclosure.

  • Yes
  • No
  • I am not a veteran

09(AA) VETERANS’ PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veteran’s military service, and wish to claim veterans’ preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans’ preference status. By requesting veterans’ preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

  • Current State Employee
  • Veteran – DD214 Attached
  • Disabled Veteran (10% or more) – DD214 and Veteran’s Disability Determination Attached
  • Surviving Spouse of a Deceased Veteran – DD214 and proof of Survivor Benefit Attached
  • None of the above

10(AA) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume’ is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify. I have read and understand the above statement.

Expected salary

$15.66 – 17.4 per hour

Location

Cheyenne, WY

Job date

Sun, 22 Sep 2024 02:15:03 GMT

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