UNHCR - United Nations High Commissioner for Refugees
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JOB DESCRIPTION
Officer, Monitoring and Production. New York. Posting Date: 12/11/2024. Deadline: 12/24/2024
Key Responsibilities
- Leverages media and analytical tools to track coverage of priority issues and the reputation of the organization and its leadership; generates relevant reports for a variety of internal audiences
- Ensures all monitoring content produced externally and in-house strictly conforms with the organization’s editorial style guide
- Project manages and coordinates complex, multi- stakeholder initiatives, such as media launches, sponsorships, and advertising partnerships
- Organizes and manages monitoring assets, ensuring relevance and quality
- Initiates research activities to discover new media monitoring opportunities and make recommendations for advancement
- Analyzes media monitoring performances, researches results using a variety of tools, and drafts concise reports and summaries on key stories
- Monitors breaking news and emerging or known reputational issues, for Communications department and leadership
- Trains team on new media tools
- Manages media subscriptions used for monitoring, and other tasks as assigned
People Responsibilities (Total Team/DRs)
None
Key internal relationships
Director and Associate Director, Monitoring Production, and Partnerships; Officer, Partnerships and Production; Director, External Communications; Communications team.
Key external relationships
Media providers for press platforms and monitoring
Person Specification
Qualifications
Essential:
- Educated to a degree level (or equivalent)
Experience
Essential:
- Substantial experience working in media markets and monitoring
- Experience with content production, digital and print
- Proven experience using Muck Rack, Meltwater, Talkwalker, Critical Mention, and other well-known media monitoring platforms for successful outcomes in monitoring and media placements
Desirable:
- Cross-functional work experiences including communications, crisis management, social media, and reputational measurement
- Substantial experience in press monitoring, including non-English sourcing
- Managing projects within rapid turnaround times
Competencies
Functional Competencies:
- Familiarity with data gathering and visualization tools and with qualitative data collection experience plus media databases and content management systems
- Knowledge of tools and protocols for effective media monitoring
- Knowledge of the global media landscape and strong familiarity with international and regional news outlets
- Substantial knowledge of top performing media platforms and tools
- Working knowledge of content production, digital and print
- Media monitoring production expertise
- Ability to read and analyze data reports with multiple data points and visuals
- Strong ability to lead and be responsible for coordinating complex, global multi- stakeholder initiatives. Requires thorough understanding of cost, logistics, and brand suitability for media launches, sponsored agreements, and advertising partnerships
Personal Competencies:
- Demonstrates commitment to OSF’s core values of humility, commitment,
- collaboration, respect, inclusivity and integrity
- Commitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism and social justice
- Ability to exercise independent judgment when evaluating relevant data that will contribute to the analytical outputs
- Strong understanding of cultural differences and the proven ability to build and maintain relationships with a wide range of people from diverse backgrounds within a complex organization
- Excellent judgment, decision-making ability, and discretion, especially regarding the handling of sensitive and confidential information
Languages:
An excellent knowledge of English. Knowledge of other languages desired.
The salary range for this role in the U.S. is $86,900 – $160,800 (USD). The final offer is influenced by a wide array of factors including but not limited to skill set and level of experience.
Competitive rates of pay apply.
Open Society Foundations is committed to advancing diversity, equity and inclusion, and to building a diverse staff that reflects the movements, issues and communities that our mission serves. Candidates from all underrepresented backgrounds, identities and communities are encouraged to apply.
We are committed to providing reasonable accommodations to applicants and colleagues with disabilities.
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: No requirements
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