Operations Coordinator, Pediatric Surgery

Department

BSD SUR – Pediatric Surgery: Administration

About the Department

The faculty and staff in the Section of Pediatric General Surgery at UChicago Medicine perform more than 4,000 operations each year for a variety of childhood diseases. The clinical faculty offers world-renowned expertise in all aspects of pediatric surgical care with complete, well-balanced programs in General Surgery, Otolaryngology, Neurosurgery, Orthopedics and Urology.

The hallmark of the Pediatric General Surgery program is an AGCME-accredited, two-year fellowship training program with a clinical emphasis on minimally invasive surgery, which results in less pain, tissue damage and scarring in children, as well as faster recovery and shorter hospital stays. The section produces numerous articles for peer reviewed journals on minimally invasive surgery in children, as well as presents cutting-edge techniques at national meetings. In addition to our unique minimally invasive program, the general surgery group performs traditional pediatric surgical procedures ranging in complexity form high index neonatal surgery to routine hernia surgery. The group also manages the largest and busiest Extra-Corporeal Membrane Oxygenation (ECMO) program in the Chicago area.

Job Summary

The Operations Coordinator provides professional support to clinical department management in the Section of Pediatric Surgery.

Responsibilities

• Independently performs high-level administrative duties in support of Section functions.
• Resolves many office problems independently and facilitates solutions, conferring with supervisor to resolve the most complex issues.
• Coordinates office functions, including developing and implementing office procedures and policies.
• Serves as a resource to faculty and colleagues in interpreting Department, University, and Hospital policies and guidelines.
• Manages the faculty recruitment process.
• Receives, processes, and tracks all bills and expense reimbursements.
• Researches, compiles and analyzes data to create reports, proposals and other documents including but not limited to financial and monthly reports.
• Composes and edits correspondence, training materials, and Web content.
• Oversees and maintains the physical office space, ordering equipment repairs, upgrades, and office supplies.
• Manages special projects, functions, and events related to the Section including visitor applications and orientations and various outreach events.
• Independently plans and executes the annual Don Liu lecture.
• Manages continuing medical education (CME) courses, including the completion of CME applications and coordinating all event-planning details.
• Works with faculty prior to the course to prepare course materials, coordinates all event-planning details, works with legal on required contracts, and invoices companies after the courses are completed.
• Assists the Section Administrator in setting up processes with Legal, Pharmacy and other related departments in the hospital.
• Researches complex scientific information (i.e. Scholarly publications), submits budget applications, and creates learning objectives to include in the CME applications.
• Assists monitoring finances for the clinical section. Provides management with regular updates and ensures that spending limits are adhered to and are within budget.
• Conducts regular studies and projects, including the development and enhancement of funding opportunities by working closely with the faculty in the section.
• May act as a liaison between the section and other University departments.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline.

Certifications:

Preferred Qualifications

Education:

• Bachelor’s Degree.

Experience:

• Experience in a healthcare or academic medical environment, including knowledge in areas of patient advocacy, medical terminology, access, and billing/collections.

Preferred Competencies

• Excellent oral and written communication skills.
• Excellent interpersonal and customer service skills.
• Ability to handle sensitive and confidential situations and information with absolute discretion.
• Maintain calm and courteous demeanor and to work productively despite heavy workload, competing priorities, complex problems, and tight deadlines.
• Excellent problem-solving skills.
• Ability to use appropriate resources to resolve an issue.
• Ability to follow an issue through to resolution.
• Considerable skill in working both independently and as a team member.
• Ability to take initiative and organize and complete projects with minimal supervision.

Application Documents

• Resume (required)
• Cover Letter (required)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Administration & Management

Role Impact

Individual Contributor

FLSA Status

Non-Exempt

Pay Frequency

Biweekly

Scheduled Weekly Hours

40

Benefits Eligible

Yes

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University’s Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago’s Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

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