Operations Director

The Operations Director is a senior leadership role with responsibility for the full operational life of the
Citizens Theatre. The post-holder will ensure that the building functions safely, efficiently, and sustainably;
that audiences and visitors receive an outstanding welcome and experience; and that the organisation has
the systems, compliance frameworks, and commercial infrastructure needed to thrive.
Working closely with the Executive Director and as a key member of the Senior Management Team, the
Operations Director will contribute to strategic planning and organisational development and will attend
meetings of the Board of Directors. The role carries direct leadership responsibility for a broad and diverse
portfolio of functions and will line manage a team of departmental leads across operations.

Permanent, full time (1.0 FTE)
£55,000 per annum
Your normal hours of work will be 35 hours per week, Monday to Friday, and such
additional hours as are necessary for the proper performance of your duties. You
are expected to offer reasonable flexibility in your working arrangements where it is
considered necessary to undertake your duties and in the interests of the theatre,
which may include evenings and weekends.