Operations Manager

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Job Summary

Great Show Productions is seeking an Operations Manager to work within our team on Come Alive! The Greatest Showman Circus Spectacular, which is captivating audiences in our unique Empress Museum in Earls Court, London.

Job Description

The Operations Manager will oversee the safe and smooth running of the venue infrastructure, contracts and services, including health & safety and venue operations.

They will:

  • Work with Production & General Management to ensure the venue meets building control, planning and premise licensing requirements and inspections.
  • Work with Production Management and Health and Safety Advisors to ensure the Operational Management Plan standards are met. Draft adjustments to all necessary H&S documents, as needed.
  • Ensure all fire safety measures are in place.
  • In coordination with H&S Advisors keep DOT plan current to reflect any changes in production or operations. Maintain effective show operational plans for ingress, egress and any key high- energy show moments.
  • In coordination with H&S advisor, oversee site evacuation plans and conduct drills, as needed.
  • Work closely with Head of Housekeeping, F&B General Manager and FOH Manager to ensure the site accommodates special events, or special performances, tech and dress rehearsals and H&S standards are met during these events.
  • Liaise with Stage Management to ensure show running procedures and related documents are safe and follow the OMP.
  • Coordinate maintenance and specialty services of the set and show related equipment.
  • Administrate HR and schedule weekly rotations and holidays and inductions for Security, Medic, and Ops Assistants.
  • Attend meetings with HODs, as and when needed.

Job Requirements

  • Proven experience in venue and operations management, preferably within an immersive or experiential production.
  • Strong communication skills, both verbal and written, with the ability to articulate ideas clearly and concisely.
  • Ability to multitask and prioritize effectively.
  • Sound financial acumen with an eye towards cost control.
  • Knowledge of relevant health and safety regulations, with a commitment to ensuring compliance.
  • Exceptional problem-solving skills, with a proactive and solutions-oriented approach.
  • Collaborative spirit, with a willingness to work closely with cross-functional teams and external partners.
  • Innovative mindset, constantly seeking opportunities for improvement within the event operations.
  • A flexible approach to working hours.

Job Overview

  • Job Title: Operations Manager
  • Salary: £40k-£50k
  • Hours:
    Full time
  • Role: Customer Service
  • Contract: Contract
  • Closing date: Thu, 27 Feb 2025

  • Location:
    London

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