Operations Support officer

nearmejobs.eu

JOB DESCRIPTION

OBJECTIVES OF THE PROGRAMME

All Member States of WHO in the European Region share the common value of the highest attainable standard of health as a fundamental human right. All of WHO actions are based on this and rooted in the underlying value of equity as described in the General Programme of Work.
The 13th General Programme of Work defines the mission of WHO as one to promote health, to keep the world safe, and to protect the vulnerable. The GPW calls for heightened accountability, Prioritising impact and outcome at country level, and to improve the lives of three billion people, through universal health coverage, through addressing health emergencies, and promoting healthier populations.
WHO’s mandate revolves around six core functions: (i) providing leadership on global health matters; (ii) shaping the health research agenda; (iii) setting norms and standards; (iv) articulating evidence-based policy options; (v) providing technical support to countries; and (vi) monitoring and assessing health trends.
The European Region (EURO) of WHO is made up of 53 countries, with over 880 million people. The diversity of people and health situations requires, on the demand side, a solid understanding of the emerging socio-economic, epidemiologic and demographic patterns and trends at both aggregate as well as national and sub-national levels, with due sensitivity to disadvantaged populations and vulnerable segments of the society. On the supply side, it is equally crucial to have a solid understanding of the commonalities and divergences of the health systems, the circumstances and political economy under which they have evolved and operate and, more specifically, how these bear upon the way the health system stewardship function of health ministries is carried out.
The WHO Country Office supports the Member State to shape its health policy in line with WHO’s principles and values and advocates for an integrated approach to health development. By means of a single, unified and functionally integrated country representation, WHO facilitates the implementation of the BCA with the Member State and its corresponding country work plan. WHO helps the country to improve its health system and provides technical support as necessary. The WHO country office administers, consolidates, manages and enhances WHO collaboration in the country including all resources deployed in the country either permanently or temporarily to maximize WHO impact. The Country Office also has a representational, fund-raising and resource steering function, as needed.

ORGANIZATIONAL CONTEXT

1. The Country Office is a medium office with limited number of core staff and project related teams. At the same time the Country Office is also part of the Regional Office and all country offices are interlinked through the Regional Director and Executive Manager, CCC as part of Operations in Countries (OiC). This means that active collaboration with colleagues in all the other WHO Country Offices as well as staff in the Regional Office is required. The Officer works under the daily supervision of the WHO Representative (WR)/Head of Country Office (HWO).
2. The role of the incumbent is that of a generalist. S/he is part of the Country Office but also a staff member of the relevant technical divisions. The incumbent will have the role of facilitator to deliver specific objectives working within teams in the organizations and with national counterparts.
3. General day to day guidance is provided to the incumbent by the HWO/WR. Technical staff in the WHO Regional Office provide strategic direction of work and guidance on the delivery of technical assistance required. A proactive role in seeking guidance from colleagues, searching and analysing evidence, and usage of WHO prepared guidelines is foreseen. The areas of work are guided by the Biannual Collaborative Agreement, Health 2020 framework, the objectives of the ongoing projects the incumbent is involved in and any emerging needs.
4. Some independence in decision making is expected and incumbent has to exercise judgement in providing policy interpretations on health systems, health sector coordination and wider health and social sector developments. A wide range of contacts within the organization is expected –the purpose is to receive policy guidance and support on technical, information-related and administrative as well as managerial issues related to project implementation. Additional contacts both within RO (including other country offices, centres and office in Copenhagen) and HQ to seek technical support for planning collaborative activities as well as to support project implementation in the country, are foreseen. Under supervision and guidance of HWO regular contacts are maintained with country health administration (at own level of representation) to provide and obtain necessary information, coordinate project implementation and carry out evaluations of the health sector coordination mechanisms. Upon request from HCO, the incumbent has contacts with counterparts in the country to represent WHO.

DESCRIPTION OF DUTIES

In the context of the WHO Health Emergencies incident management system, the incumbent will have the overall responsibility for managing the supply requisitions placed for OSL emergency response, ensuring an end-to-end follow-up, and guaranteeing an effective and efficient requisition process at the incident site level.
1. As Humanitarian Operations Planning and Coordination (HOPC) focal point, represent WHO in the HOPC meeting and support to  the HOPC/Inter Agency Convoys (IACs).
2. Assist in managing the implementation of the supply management tools and systems, including logistics partnership HRPR tool, , as needed.
3. Support end-to-end follow-up of the requisitions placed for emergency response; maintain an efficient and reliable tracking system, especially attending field deliveries and managing documentation.
4. Liaise with technical experts to ensure proper needs identification from stock owners in terms of planning and shipping.
5. Assist with the preparation of reporting on OSL emergency response supply activities.
6.Support the monitoring of the running costs for all field offices of WHO Country Office, Ukraine.
7. Monitor and track hibernation stocks in the field offices of WHO CO Ukraine.
8. Provide administrative support to WHO hub in Dnipro and other field offices as requested.
9. Liaise with administration of the premises in Dnipro to ensure the functioning of the office
11. Perform any other related incident-specific duties, as required by the functional supervisor.

REQUIRED QUALIFICATIONS

Education Qualifications

Essential: University degree in public or business administration, human resources, logistic management, social sciences or relevant area.
Desirable: An advanced university degree (Master’s level or above) in public or business administration, human resources, logistic management, social sciences or relevant area. Training or knowledge of information management systems and their application to supply management and monitoring.

Experience

Essential: At least one years of experience in supply chain management, supply logistics and/or procurement in emergency response operations or relevant experience in the area of operations and/or administration implementing budget and finance, human resources, logistics and/or building management services.
Desirable: Related experience with WHO, the UN system, health cluster partners, recognized humanitarian organizations or international nongovernmental organization work in the field of outbreaks and/or health emergency response.

Skills

Excellent organizational and managerial skills with the ability to multitask, deliver results in time critical scenarios, identify and solve problems.
Knowledge and experience in supply chain management, supply operations, and/or procurement.
Ability to work in multicultural, multidisciplinary environment. Proven ability to manage diverse team across different functional areas.

WHO Competencies

*1) Teamwork
*2) Respecting and promoting individual and cultural differences
*3) Communication
4) Knowing and Managing Yourself
5) Producing Results

Use of Language Skills

Essential: Expert knowledge of English and Ukrainian.

ADDITIONAL INFORMATION

  1. This vacancy notice may be used to fill other similar positions at the same grade level.
  2. Only candidates under serious consideration will be contacted.
  3. A written test and/or an asynchronous video assessment may be used as a form of screening.
  4. In the event your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net. Some professional certificates may not appear in the WHED and will require individual review.
  5. According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
  6. Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and E-Manual.
  7. The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
    The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.
    Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to [email protected].
  8. An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.
  9. WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.
  10. WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  11. WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
  12. The statutory retirement age for staff appointments is 65. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
  13. For information on WHO’s operations please visit: http://www.who.int
  14. This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.
  15. Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries.
    Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected].
  16. In case the recruitment website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates.


Apply for job

To help us track our recruitment effort, please indicate in your cover/motivation letter where (nearmejobs.eu) you saw this job posting.

Job Location