Paramedic- Duke Urgent Care

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At Duke Health, we’re driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Primary Care

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Duke Nursing Highlights:

  • Duke University Health System is designated as a Magnet organization
  • Nurses from each hospital are consistently recognized each year as North Carolina’s Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance (based on eligibility)

Paramedic- Duke Urgent Care

Occ Summary

The Medical Assistant, Certified functions asan integral member of theinterdisciplinary healthcare team in providingdire ct patient care. TheMedical Assistant,Certified performsroutine administ rativeand patientcare supportive duties in a Health System medicalpracti ce that assistmedical and/or nursing staff in the examination andtreatme nt ofpatients and ensure the clinic/office runs smoothly.

W ork Performed

Clinical responsibilities:The CMA takes medicalhis toriesand records vital signs, explainstreatment procedures to patryspec imens,performing basic laboratory test in theclinic/office, takingelectr ocardiograms, removing sutures/ staples,changing sterile and non-sterile dressings, promoting patient/familyunderstanding of the educational con tentand his/her involvement in theplan of care, and documentinginthe pat ientrecord.Other clinical support responsibilities include disposing ofc ontaminated supplies, instrument processing, high level disinfectionand sterilization of medical instruments, telephoning prescriptionsto apharm acy, preparing and administering medications as directed byaphysician, a ndauthorizing drug refills as directed. Performs otherclinicalfunctions asdelegated and supervised by the physician.Administrative responsibilit ies:The CMA greets patients, answers telephones, schedules appointments toinclude arrive appointments in MaestroCare, checkout patients, andreferral scheduling; arranges for hospital admissions and laboratoryservices ,updates and files patient medical records, fills out insuranceforms, ha ndles billing, bookkeeping to include receiving copaysandcollections ona ccount balances; correspondence, and ordering clinicalandclerical suppli es and forms. Performs other administrative duties asdirectmmission andf alls and/or participate in clinic committees.

ed.May be req uested to be a liaison for clinic activities such asJointCoKnowledge, Sk ills and Abilities

Good customer service skills.Workrequires the ability to understand and follow oral and writteninstructions generallya cquired through a high school education andmedical assistant programming .Heavy lifting and the ability to transport stretcher andwheelchairpatie nts may be required.Working knowledge of steriletechniques and specialpr ocedures that areapplicable to work performed.Workingknowledge of proced ures and techniques involved in administeringroutineandspecial treatment s to patients.Working knowledge of sanitation, personal hygiene and basi c health andsafety precautions applicable for workin aclinic setting.Wor kingknowledge of infection control procedures and safety precautions.Age specific competencies.Daily clinic preparationprocess; registration, sc heduling, chargeposting, order entry. Able todocument and communicate pe rtinentinformationAbility to establishand maintain effective workingrela tionships withpatients and clinic staffTyping skillsMedical terminologyL evels II and III — Ability to independentlyseek out resources andwork c ollaboratively

Level Characteristics

N/A

Minimum Qualifications

Education

Successful completion of an NCOEMS approved Paramedic Course or a United States Department of Transportation (USDOT) centered course or similar approved Paramedic Course.

Experience

Level I – Paramedic One year experience in relevantclinical areas required, Paramedic experience preferred. Level II – Life Flight Advanced Life Support Paramedic One year ALS Paramedic experience required, preferred two to three years prehospital experience with a moderate call volume (>15,000 calls/year) 911 agency. Level III – Life Flight Critical Care Paramedic Minimum of three years and current ALS experience as a Paramedic in emergency setting with a moderate to high call volume 911 agency (20,000 to 35,000 calls/year) Obtain FP-C within 2 years ofhire. Weight Standards policy

Degrees, Licensures, Certifications

Current certification as a North Carolina Paramedic required for all Level I Level II levels. BLS, ACLS, and PALS required. (Must obtain within 6 months if working in a hospital based department) Current trauma course preferred: PHTLS, BTLS or ITLS Applies to Life Flight Paramedic only BLS, ACLS, and PALS, required. ITLS (or PHTLS) preferred upon hire. If not, will need to acquire within the first year. NRP required within 6 months of hire. North Carolina Emergency Vehicle Driver certification or comparable. Current Class C driver’s license Current three (3) year driving history absent of violations Level III Applies to Life Flight Paramedic only Satisfy all requirements of Level II Neonatal Resuscitation Provider (NRP) required CCP-C or FP-C certification required. PHTLS certification required within 1 year of hire. Specialty certification, i.e., FP-C, or CCEMTP required within 2 years of hire date if Paramedic is new to SCT transport Obtain TPATC within 24 months of hire

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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