Pharma Engagement Manager, Life Sciences

It’s fun to work in a company where people truly BELIEVE in what they are doing!

We’re committed to bringing passion and customer focus to the business.

Fractal Analytics is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is one who empowers imagination with intelligence. And that it will be such Fractalites that will continue to build the company for the next 100 years.

Note: This position is not eligible for Immigration Sponsorship at this time.

Role Overview:

As a Engagement Manager in our Health and Life Sciences (HLS) at Fractal Analytics, you will play a pivotal role in fostering and expanding our client relationships within the HLS sector, executing large Enterprise Business Application development-based Programs at various Fortune 100 clients. This includes strategic preparation, planning, relationship management, people leadership, project management, risk management, technical solution design, data discovery, business discovery, steer-co cadence, leading the coordination with our solutions teams to achieve revenue and margin targets.

Responsibilities

• Deliver programs with Agentic AI transformation across Field-force transformation, omnichannel commercial excellence, brand analytics, marketing analytics, next best action, content tagging, patient service/ Fieldforce copilot Programs leveraging domain expertise, Gen AI, AI, MLOps, LLMops, Cloud engineering, design
• Bring clarity to chaos, problem frame, white board in an agile manner in person with key stakeholders to drive client value. Collaborate with a diverse group of client stakeholders to align project vision, develop and refine the vision for a next-generation analytics/AI/GenAI/Agentic AI products and platforms
• Build in-depth knowledge of client business priorities, challenges, and initiatives, translating these into actionable opportunities and develop comprehensive account plans aligned with organizational goals and client strategies to drive QBRs, MBRs, JBPs
• Lead end-to-end management of key programs including selling, business consulting, project management, technical solution delivery, to achieve annual revenue targets of $2M+ while maintaining high client satisfaction (NPS > 70), delivery quality, robustness of solutions, timelines
• Build in-depth knowledge of client business priorities, challenges, and initiatives, translating these into actionable opportunities and solutions using Fractal’s offerings.
• Manage account/program utilization and margins, handle client escalations, and represent the full Fractal portfolio, demonstrating expertise in AI, Engineering & Design, Behavioral sciences, and healthcare and pharmaceutical analytics solutions.
• Manage and mentor a diverse team of onshore and offshore professionals, ensuring high-quality consulting services and fostering strong client relationships to stay ahead of competition.
• Contribute to the development and sales of pharmaceutical capabilities with a focus on GenAI/AI.
• Manage and mentor a team of healthcare domain consultants, finance and supply chain functional consultants, data scientists, AI engineers, designers and behavioral scientists in various time-zones
• Work with the tech ecosystem – AWS, Open AI, Microsoft, Databricks, MongoDB and other vendors/suppliers/providers regularly to collaborate on partnership, sales channels, conferences, relationships, joint business props, optimizing performance and experience for clients.
• Help the team in implementing AI models such as commercial analytics, supply chain analytics, finance analytics, marketing analytics, forecasting, optimization, propensity models, and integrate into client processes/workflows for business impact
• Drive daily client and account calls, representing the Pharma team and contributing to strategic discussions.

Success Profile

• Master’s degree or higher in Data Science, Computer Science, Statistics, or a related field, Engineering, Math, Business Administration.
• 9-12 years of experience in healthcare/pharma consulting, with comprehensive knowledge of pharmaceutical data and analytics, technology domains in Engineering and AI.
• Proven track record in leading strategic engagements within the pharmaceutical industry, achieving quarterly and annual goals.
• Experience in analytical solution deliver to Fortune 500 companies and handling direct client interactions at VP/Director levels comfortably on a daily basis.
• Strong commercial acumen with excellent storytelling abilities to map client challenges to Fractal’s capabilities and link them to business outcomes.
• Excellent communication skills and ability to engage with client audiences up to C-level, thriving in a collaborative team environment.
• Excellent communication and leadership skills.
• Strong problem-solving abilities and analytical mindset.
• Ability to think on your feet, comfortable with ambiguity, and effective in a cross-functional environment.
• Travel to client sites at least 3 days a week in Washington DC/Gaithersburg
• Self-driven with a strong desire for rapid career growth, aligning with Fractal’s core values: Client First, Extreme Accountability, Humble, Hungry, and Smart.

Pay:

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current starting base range is $150,000-$200,000.

Benefits:

As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.

Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

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