249973BR

Pharmacist – Pharmacy Helpdesk

Nottingham Support Office

Full-time

Secondment

Job Description

Contract: Secondment, 12 months

Closing date: 20th March

Recruitment Partner: Katrina

About the role

We have a unique and exciting opportunity in the Superintendent Pharmacist’s Office for an experienced and dedicated pharmacist to join the Pharmacy Helpdesk team.

As a pharmacist on the Pharmacy Helpdesk, you’ll work as part of a high-performing team to provide support to store, field and support office-based pharmacy colleagues, by providing consistent and accurate advice whilst handling clinical, legal, professional and ethical queries.

• Advise pharmacists, pharmacy teams and field teams on clinical, professional, legal, ethical matters
• Provide consistent, accurate advice at all times, both orally and in writing
• Provide reassurance and/or mental health support for pharmacists and pharmacy teams
• Provide support for pharmacists operating at the edge of their professional knowledge, or, in difficult situations with patients, with a need to make a rational professional decision during a highly emotive set of circumstances
• Identify and provide feedback to support office teams, when appropriate, with information and feedback from calls
• Support the Superintendent Pharmacist’s Office with ongoing patient safety projects
• If you hold a prescribing qualification, support the IMA prescribing team with travel health prescribing and other IMA services

What you’ll need to have

The successful candidate will:

• be an experienced pharmacist with at least three years post registration experience (at least two years of in-store working) who has a detailed understanding of operational and professional aspects relating to services and systems across the business (prescribing qualification is desirable but not essential)
• be able to work with autonomy and independence as well as part of a team and continually stay abreast of new changes, updates and programmes within the business
• have experience in providing both NHS and Boots private pharmacy services
• be able to demonstrate rational decision making and relay accurate information in time sensitive situations
• be able to recognise potential safeguarding situations and support pharmacy teams to manage these
• have an empathetic and compassionate attitude when dealing with difficult queries from store-based pharmacy team members
• have a sound clinical background with an acute awareness of patient safety and a detailed understanding of Controlled Drug legislation including the prescribing of opioid substitution therapies
• have good command of the English language, grammar and spelling with articulate communication skills (both written and verbal)
• be flexible with their working pattern, ensuring the Pharmacy Helpdesk is manned 7 days a week, 364 days a year

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What’s next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Level

Level 6

Business area

Support Office

Function

Corporate Functions & Business Support

Keywords

Pharmacist

Hours per week

37.5

Latitude,longitude 1

52.927182,-1.183948

Office use only

No

Airport

No

Office use only

No

Company

Non Stores

Division

Non Stores

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

No

Region

East Midlands

Area

East Midlands (non stores)

Job Code

FJH Specialist

Store

Nottingham Support Office

Req Posted Date

05-Mar-2025

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