Production Administrator – Ticketing

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Job Summary

This is a key role within the Olivier Awards Production Team in which you will oversee all ticketing and associated administration for the Olivier Awards 2025 with Mastercard.

Job Description

You will liaise with the Royal Albert Hall box office regarding public ticket sales. You will also liaise with SOLT and UK Theatre members, Nominees, VIPs and stakeholders, and other guests who will attend the Awards ceremony.

You will coordinate the requests, invoicing and distribution of all tickets to the event, and be accountable for the smooth running of the ticketing operation and payments, and ensure all guests have clear and timely ticket information and instructions.

Job Requirements

Essential

  • An acute attention to detail.
  • Excellent numeracy skills.
  • Box office or theatre press night experience.
  • Confident user of Microsoft Office (including SharePoint, Word, Excel, PowerPoint), Google Workspace (Drive, Sheets and Forms) and Dropbox.
  • A calm and patient attitude.
  • Dealing with people diplomatically and effectively
  • An excellent communicator.
  • Comfortable with working to tight deadlines.
  • The ability to work as part of a team and support others.
  • A positive outlook with a willingness to solve problems.
  • Be able to show initiative and resilience when dealing with change.
  • A proactive, self-motivated and flexible approach to work.
  • Able to carry out work under pressure and maintain good humour and diplomacy.
  • A willingness to work evenings and at weekends when necessary.

Desirable

  • Experience working in a production office environment on large scale productions or events.
  • Knowledge of current West End productions/Producers.

Job Overview

  • Job Title: Production Administrator – Ticketing
  • Salary: £30k-£40k
  • Hours:
    Full time
  • Artform: Theatre
  • Role: Admin, Secretarial & PA
  • Contract: Temporary
  • Closing date: Fri, 29 Nov 2024

  • Location:
    London

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Job: Production Administrator – Ticketing

Job: Production Administrator – Ticketing

Organisation: Society of London Theatre

Postcode: WC2E 9ET

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