Program Officer, Office of Refugee Resettlement Programs

International Rescue Committee (IRC)


Job Overview: The IRC headquarters Resettlement Team oversees the implementation and quality of services for refugees within their early resettlement period. The team supports IRC local office staff in implementing high quality programs by providing technical assistance, training, and monitoring. The Office of Refugee Resettlement (ORR) funds the Matching Grant (MG) grant program, which provides early employment services, and the Preferred Communities (PC) grant, which provides additional case management services to especially vulnerable individuals. The Program Officer ORR Programs supports the overall direct assistance, data integrity, program quality, logistical, and information management tasks that overlap between Matching Grant and Preferred Communities**.** This includes support to local staff implementing the programs, monitoring, proposal writing and donor reporting. They lead tracking of related program outputs, outcomes, and objectives against established targets. The Program Officer works closely with the HQ Matching Grant team and Preferred Communities team. This position reports to the Senior Program Office for ORR Programs which is embedded within the HQ Preferred Communities team within the Resettlement, Asylum, and Integration (RAI) Department.

Major Responsibilities:

Responsibilities include, but are not limited to:

  • Support the Senior Program Officer in drafting, reviewing, and finalizing MG Site Designs and local MG budgets.
  • Support the Senior Program Officer in drafting, reviewing, and finalizing PC base and supplemental budgets.
  • In coordination with the Senior Program Officer and Resettlement Budgets team, analyze MG and PC grant spending.
  • Analyze direct assistance trends among MG and PC recipients.
  • Assist in data collection and quality assurance of data for monthly, semi-annual, and annual reporting to ORR.
  • Support the MG and PC teams in proposal development and submission.
  • Support the Senior Program Officer on organizational software such as the Efforts to Outcomes (ETO) database, Immigration and Refugee Information System (IRIS) and Integra, finance, and procurement system.
  • Provide consultation, guidance, and recommended resources in response to questions and technical assistance requests.
  • Support the Senior Program Officer building strategic partnerships with key internal and external partners.
  • Support compliance with donor requirements including but not limited to monitoring of local programs, tracking grant commitments across the network; review, editing and submission of reports in a timely manner.
  • Assist with the development and submission of grants management documents including continuation proposals and semi-annual project reports.
  • Develop and deliver training related to ETO, IRIS, Integra and direct assistance.
  • Analyze trends across the network using relevant data sources and advise the MG and Preferred Communities teams on best course of action.
  • Other duties as assigned.

Job Requirements:

Education: Bachelor’s degree in social work or related field of study preferred.

Work Experience:

  • Relevant professional experience in human services field required; minimum of 4 years’ experience strongly preferred.

Demonstrated Skills & Competencies:

  • Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.
  • Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
  • Demonstrated success working and communicating effectively in a multi-cultural environment.
  • Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
  • Attention to detail and accuracy in work product.
  • Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.

Working Environment:

  • A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
  • Occasional domestic (non-local) travel required; up to 10%.
  • May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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