PROGRAM OPERATIONS SPECIALIST EMERGENCY GENERAL SURGERY

Program Operations Specialist Emergency General Surgery

Req #: 241500 Department: SURGERY Appointing Department Web Address: https://uwsurgery.org/about/ Job Location: Seattle Campus Job Location Detail: Hybrid Telework Arrangement (3 days or more per week) Posting Date: 12/02/2024 Closing Info: Open Until Filled Salary: $5,833 – $6,666 per month Other Compensation: Shift: First Shift Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. 

Req #: 241500 Department: SURGERY Appointing Department Web Address: https://uwsurgery.org/about/ Job Location: Seattle Campus Job Location Detail: Hybrid Telework Arrangement (3 days or more per week) Posting Date: 12/02/2024 Closing Info: Open Until Filled Salary: $5,833 – $6,666 per month Other Compensation: Shift: First Shift Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

UW’s Division of General Surgery has an exciting opportunity for a Program Operations Specialist, which is part of UW School of Medicine’s Department of Surgery.

POSITION PURPOSE

The Program Operations Specialist, in collaboration with the Administrator of General Surgery and the faculty within the Division of General Surgery is responsible for the administrative, programmatic, and operational needs of the General Surgery Division’s Emergency General Surgery at UW Medical Center, collaborating with faculty to ensure smooth operations across clinical and academic sites.

As an integral member of the team, the Program Operations Specialist (POS) in the General Surgery Division at UW Medical Center plays a key role in providing comprehensive support to the Emergency General Surgery section. The POS collaborates closely with expert faculty and staff across multiple sites, ensuring seamless operational and programmatic efficiency. This full-time role requires a strong understanding of clinical and academic practices in general surgery, facilitating the division’s mission in patient care, teaching, and research.

DUTIES AND RESPONSIBILITIES

Primary duties for this position will fall into three categories:

• Strategic and Programmatic Operational Responsibilities for the sub-programs of General Surgery, including Emergency General Surgery. Operational activities would take place at multiple sites in the clinic and academic arenas. = 80%
• Operational oversight of policies, protocols, and compliance = 10%
• Finance operation duties = 10%

The successful candidate will be skilled at advancing the Department of Surgery’s mission by supporting the clinical, research, and training activities of the General Surgery Division. They will have a substantial impact on divisional operations and faculty success, leveraging healthcare program experience, strong interpersonal and communication skills, and the ability to work effectively across multiple systems and locations.

Our Mission and How This Position Contributes:

Department Mission:

The Department of Surgery is a large department within the School of Medicine, with surgeons practicing at all our locations and in eight surgical subspecialties. The UW Department of Surgery is guided by our mission of providing compassionate and high-quality patient care, training future generations of surgical leaders, and conducting research in a collegial environment that embraces diversity and promotes inclusiveness.

Division/Center Mission:

The Program Operations Specialist contributes substantially to the mission, particularly to the clinical mission, but importantly manages the intersections between clinical, research and training of the Emergency General Surgery section of the Department of Surgery. This position significantly impacts those successful operations and activities of the faculty and the Division of General Surgery.

Our Commitment to Equity, Diversity, and Inclusion (EDI):

The Department of Surgery strives to dismantle systemic racism, eliminate healthcare disparities, and promote health equity in our work. Racism and intolerance have no place in our community. We celebrate our multitude of intersecting identities and commit to the ongoing effort of creating an inclusive and supportive workplace climate.

All staff in the Department of Surgery are asked to demonstrate and develop the following core competencies:

• Quality Focus: strives to deliver the best possible service and results, and continuously seeks opportunities for improvement.
• Key attributes: accuracy, customer service, continuous improvement, problem solving, and self-development
• Planning & Organization: completes work in a timely, efficient, and resourceful manner
• Key attributes: priority setting, efficiency, resourcefulness, adaptability and flexibility, organizational awareness, and initiative
• Teamwork & Relationship Building: builds and fosters positive working relationships with others to achieve shared objectives.
• Key attributes: collaboration, communication, emotional intelligence, recognition, and accountability, and integrity
• Equity, Diversity, and Inclusion: values and honors diverse experiences and perspectives, strives to create welcoming and respectful work environments including dismantling structures of oppression, promotes and contributes to a culture of access, opportunity, and justice.
• Key attributes: respect, cultural humility, inclusiveness, advocacy, and commitment

MINIMUM REQUIREMENTS

• BA degree in business, health sciences, biology, or other relevant
• 2-3 years of experience and in healthcare programs

Equivalent education/experience can substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. Candidates of non-traditional educational or experiential backgrounds are invited to apply. Please address applicability of education and experience in your resume.

ADDITIONAL REQUIREMENTS 

• Excellent interpersonal skills – ability to establish good working relationships with a variety of people
• Can work successfully within a variety of systems and sites
• Excellent communication skills in various formats
• Expert user of Microsoft Office products; including Excel
• Must understand basic financial/accounting concepts
• Develop and implement project management tools and strategies

DESIRED QUALIFICATIONS

• 3+ years working with a surgical program or academic medical programs
• Experience working in an academic medical setting
• Understanding of academic educational and research programs
• Knowledge and/or expertise in creating content for publication, websites, and other media formats to highlight the academic work of the sections and division
• Experience working with or as a Project Manager

CONDITIONS OF EMPLOYMENT 

• Remote work 2-3 days per week is a possibility, depending upon business needs.
• Will need to attend occasional meetings that occur in the early morning or early evening hours.

Equity, Diversity, and Inclusion Statement:

In addition, as a part of your application process, we ask that you provide a statement demonstrating your experience with or commitment to Equity, Diversity & Inclusion (EDI). The following may be used as a guide in helping you to prepare your statement: 

• Define what your values are as they relate to your understanding of the terms Equity, Diversity & Inclusion. 
• Describe your past and/or present experience with EDI (workplace, volunteer, or other experience of significance). 
• What EDI implementations or efforts would help create a healthy and safe work environment for you? 
• How would you contribute to promoting EDI efforts/initiatives in the workplace?

Please make your statement part of your cover letter or resume and limit the word count to 300-400 words.

We hope you will apply and please learn more about our department, values, and core competencies at https://uwsurgery.org/about/staff/.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

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