Projects & Operations Manager

Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and contemporary outlook. Our excellence was recognised by the 2025 QS World University Rankings, in which we were ranked as the global No. 1 institution for both Music and Performing Arts. The College has held this world-leading place in Performing Arts for the four successive years, while Music is a new subject introduced to the rankings in 2024.

The RCM is seeking to engage a Projects & Operations Manager, who will play a key role in supporting and leading on the review, development, implementation and management of a wide range of projects as well as Estates and FM policies, procedures and functions. The Projects & Operations Manager directly line-manages House Manager and Box Office and Venue Operations Officer, acting as a key point of contact for appropriate internal and external stakeholders.

Candidates will need to demonstrate:

• Experience in project management and estates operations
• Background in visitor engagement providing costumer service such as box office, front of house services
• A positive and proactive attitude, and quick to respond to requests
• The ability to work as part of a busy team
• The ability to make considered decisions and, where necessary, take emergency action
• Confidence in report writing, data analysis and active management of project work and contractors

Job reference number: 202-25

Closing date: 9am Friday 9 January 2026

Interview date: Monday 19 January 2026

Salary: Grade 7; £39,608 – £43,975 per annum. Appointments will normally be made to the first point of the grade.