United Nations

This post is located in the Multimedia Resources Unit of the Audiovisual Services Section, News and Media Division, Department of Global Communications. DGC Multimedia Resources Unit supplies current and historic multimedia contents to news and media operations of DGC, UN Offices, as well as external clients such as international media,
independent producers, government missions, educational institutions and non-governmental organizations. It also provides web development and IT support to media production teams in the Division. The incumbent will report to the Chief of the Multimedia Resources Unit.


Within delegated authority, the Public Information Assistant is responsible for the following duties:

  • Provides audiovisual library services to producers in DGC and external clients, including: research, retrieval, referral and other services, in answer to their requests for digital files, analog records, and their related supporting documentation; Distributes the requested files to clients via FTP or other platforms, or in various physical formats as required.
  • Maintains records in the digital audiovisual asset management systems, such as NICA (Photo) and MAMS (Media Assets Management System), as well as other databases ensuring that assets and related metadata are promptly, accurately and completely catalogued and indexed. Liaises with event’s organizers and other sources to cross check and ensure the accuracy and completeness of metadata.
  • Identifies and prepares new material for inclusion in appropriate audiovisual library web pages by researching various information sources and cross-checking information with author offices as required.
  • Posts audiovisual files and related metadata to the audiovisual library website ensuring the appropriate directory location; Edits audiovisual files for posting individual speeches and cuts and updates the pages as necessary.
  • Prepares legacy audiovisual records for digitization and manages their ingestion into the MAMS system; Performs archival and metadata quality control functions in the Media Operations Centre for ingestions of material by DGC producers.
  • Liaise with broadcast engineers and media control rooms in the Permanent Broadcast Facilities to ensure that all events of production/news value are recorded and available in the MAMS system.
  • Ensures that the on-site audiovisual archive collections are well organized, properly filed and the overall environmental conditions well maintained. Liaises with service providers to ensure timely and smooth deliveries of archival material requested by clients, and their safe return to the off-site archive storage.
  • Generates statistical and other reports from various databases for the monitoring and reporting of the work of the audiovisual library and archives.
  • Performs junior librarian functions as required, including the provision of public information and library research services to clients requesting photographic and audiovisual material, and the cataloguing/indexing of photographs.
  • Write photo captions as required, ensuring accuracy and completeness and conforming to editorial standards.
  • Performs other duties as assigned.


Professionalism: Knowledge of policies, processes and procedures related to the communication, production and dissemination of public information. Ability to research and gather information from a variety of sources. Knowledge of audiovisual library and archives processes and workflows. Knowledge of news and media production workflows, including knowledge of the operations of Photo, Radio, and Television. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Technological awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.


High school diploma or equivalent.

Work Experience

A minimum of 5 years of experience with audiovisual archives, library, digital assets management systems, media assets management systems are required.

Experience with AV archives and library cataloguing, indexing, metadata management, photo caption writing is required.

Experience supporting AV library and archive clients’ services, reference and research is required.

Experience with multimedia analog and digital formats, standards and digitization workflows are desirable.


English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is desirable.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

• Appointment or assignment against this position is for an initial period of one year.

  • Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Having passed the Administrative Support Assessment Test [in English] at the United Nations headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International criminal tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGST.

  • This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


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