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The Quality Analyst – Scheduling and HIM is a crucial position focused on maintaining and improving the Orders Lifecycle’s quality, compliance, and service expectations. This role involves diverse responsibilities to ensure that all aspects of Orders Lifecycle meet or exceed established standards. The primary goal is to identify areas to be improved and work towards enhancing the overall quality, ensuring participant satisfaction and compliance with regulatory standards. Position reports into the Executive Director of Participant Experience.
Conduct Detailed Statistical Analysis of the Orders Lifecycle and associated reporting and audits – 40%
Perform Regular Quality Assurance Audits of the Orders Lifecycle – 30%
Develop and Maintain Quality Standards of the Orders Lifecycle – 30%
REQUIRED
PREFERRED
USD $74,500.00 – USD $83,500.00 /Yr.
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