Working with Us

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position: Rapid Response Medical Science Liaison, Neuropsychiatry

Location: West Region

The Medical Science Liaison (MSL) role embodies our medical mission to be recognized as the trusted partner for internal stakeholders and the healthcare community, driving scientific exchange to enhance medical education, data generation, insight generation and patients’ access to medicine.

The Rapid Response MSL is a critically important member of the Field Medical Affairs customer-facing team that supports the safe and effective use of psychiatric products by providing timely, scientifically balanced, evidence-based, non-promotional information in response to urgent unsolicited requests from healthcare professionals, patients, caregivers, and payers. As part of the Field Medical Team, this position delivers industry-leading services, including real time in-depth scientific engagement to address product off-label and complex on-label questions. This position requires clinical and therapeutic knowledge, critical and analytical thinking, and a customer/patient-centric approach.

Key Responsibilities:

External Environment and Customer Focus

• Respond to inquiries from physicians, pharmacists, nurses, and other healthcare professionals, consumers, and payers.
• Ability to make accurate assessments regarding what information needs to be obtained and the level or depth of information to be collected.
• Demonstrate proficiency in using available scientific resources and presentations. Effectively present information to TL/HCPs and be able to respond to questions, ensuring medical accuracy and compliance with local procedures, ethical and legal guidelines and directives.
• Actively assess the medical landscape by meeting with TL/HCPs/Access Stakeholders to understand their needs and expertise. Continuously update own knowledge in treatment strategies, products, unmet medical needs, clinical trials, health economics outcomes research and scientific activities. Understand the competitive landscape and evolving healthcare models and actively prepare to address informational needs of customers.
• Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.).
• Ensure good documentation, high quality, and excellent customer service.
• Join and support the field medical team with occasional field engagements as needed.
• Attend medical congresses and local/regional meetings. Collect and provide meaningful medical insights and/or impact by communicating these back to the medical and commercial organizations to support strategy development and business decisions.

Contribute to the Medical Plan

• Contribute to development and delivery of scientifically meaningful medical programs/projects in line with the local Medical and Field Medical plan as needed.

Provide Medical Support

• Collect and provide meaningful medical insights by communicating these back to the medical and commercial organizations to support strategy development and business decisions.
• Participate in assigned Congress activities including staffing of scientific medical affairs booths.
• Miscellaneous projects such as market and competitive product research, operational and process improvements, field team training, and field liaison support.

Qualifications & Experience:

Required Qualifications

• Advanced degree in medical/biosciences (i.e., MD, PhD, PharmD, DPH, EdD, etc.) AND a minimum 3-5 years of MSL experience
• Current MSL experience in psychiatry, mental health, or schizophrenia with proven track record of establishing, maintaining, and enhancing effective and successful collegial relationships with external experts.
• Therapeutic expertise in psychiatry, with a focus on schizophrenia. Ability to critically evaluate medical literature.
• Experience in Drug Information or a specialty area, particularly in schizophrenia or other psychiatric conditions.
• Technology proficiency in Medical Information databases, Microsoft Office, and video conference platforms.

Knowledge Desired

• Disease area knowledge and an understanding of scientific publications
• Knowledge of a scientific or clinical area, competitive landscape and patient treatment trends
• Knowledge of clinical trial design and process
• Knowledge of the national healthcare and access environment
• Knowledge of HEOR core concepts
• Excellent English language skills, spoken and written

Experience Desired

• A minimum of 2 years working in a clinical and/or pharmaceutical environment
• Prior MSL experience
• Ability to work independently and act as a team player.
• Translating scientific or clinical data into an understandable and valuable form to help physicians best serve their patients.
• Good communication and presentation skills to present scientific and/or clinical data to research or healthcare professionals
• Developing peer-to-peer relationships with TLs, scientists and other healthcare professionals
• Ability to quickly and comprehensively learn about new subject areas and environments.
• Demonstration of the BMS Values

Essential Qualification

• Ability to drive a company-provided car is an essential qualification of this position. Candidates must be able to drive a BMS-provided vehicle between locations (often great distances apart), and arrive at each location ready and able to enthusiastically and efficiently demonstrate an applied knowledge of pertinent health care industry trends. Candidates must possess a high level of ethics, integrity, and a responsible and safe driving history.

Travel Requirement

• MSL will be required to live in the territory/region which they manage or within 50 miles of the territory/region borders.
• The position is hybrid, primarily remote based with occasional travel to conferences. Further requirements based on territory assignment and team needs.

The starting compensation for this job is a range from $150,000 – $200,000, plus incentive cash and stock opportunities (based on eligibility).

The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed.

Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit our BMS Careers site.

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.

#LI-Remote

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

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