Resettlement Associate – Temporary

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

World Relief Sacramento seeks a Temporary Resettlement Associate to work as part of the team to carry out resettlement tasks for newly arrived refugees. The Resettlement Associate will help provide core services and ongoing care for refugee families in coordination with World Relief staff, local churches, and the broader community. The position will help families apply for the various reunification programs they are eligible for and will also serve as a point person for local Good Neighbor Teams (GNTs) as they provide core services to refugee families. This position operates within grant-funded programs, requiring specific services to be provided within set timeframes and appropriate documentation of all activities through case management. The role is part of a larger integration team and is responsible for the success of their assigned cases, as determined by the client experience, program outcomes, timeliness and accuracy of reporting, and collaboration with colleagues.

ROLE & RESPONSIBILITIES:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Assist in preparing documents for new arrivals and sending information to appropriate agencies 
• Connect clients to in-house support and makes referrals to external service providers as necessary to assist clients in achieving self-sufficiency 
• Transport and assist clients at Social Security, Department of Human Assistance, Refugee Health Clinic, ESL/employment service providers and any other required or beneficial services 
• Assist the caseworkers in any assigned tasks to complete core services 
• Build and maintain relationships with area service providers as a representative of World Relief 
• Document participant services and activities thoroughly and in a timely manner in accordance with program and World Relief Sacramento requirements 
• Update and maintain client information in protected, online databases (Dynamics, Teams, etc.) 
• Process and file Affidavit Of Relationships (AOR) applications for P-2 & P-3 cases 
• Respond to reunification follow ups and communicate with HO staff 
• Conduct outreach to the refugee families to inform them about the program 
• Participate in HO trainings and stay up to date on Family Reunification programs. 
• Collaborate with Volunteer & GNT Coordinator to support GNTs with the provision of core services 
• Achieve grant requirements and deliverables through timely, high-quality services 
• Participate in on-going training to improve service delivery and ensure compliance 
• Collaborate successfully across World Relief Sacramento staff and departments, as well as with external service providers to ensure holistic case management 
• Participate in weekly staff meetings and other meetings as instructed by supervisor 
• Other duties as assigned 

JOB REQUIREMENTS:

• Committed to the mission, vision, and values of World Relief
• Bachelor’s degree in social work or related field of study; or equivalent work experience 
• Willingness to occasionally provide services outside of normal work hours (evenings and weekends) 
• Cross-cultural experience 
• Strong communication skills, with fluency in written and spoken English; 
• Must have access to a reliable, private vehicle and insurance that can be used for local travel and transportation of clients. 

PREFERRED QUALIFICATIONS:

• Alignment with WRS core values of serve, drive, care 
• Demonstrated success working and communicating effectively in a multi-cultural environment 
• Familiarity with Sacramento area social service providers strongly preferred 
• Ability to speak clearly and comfortably on the phone with partners and participants, which include people with limited English abilities and/or the use of interpreters 
• Strong command of Microsoft Office applications 
• Proven ability to utilize digital communication tools, such as Zoom, TEAMS, and other platforms 
• Ability to work as part of a team and support program-specific volunteers and interns 
• Proven success achieving goals and working effectively with all levels of staff in a fast-paced, multi-cultural environment; 
• Self- starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively 
• Highly self-motivated and comfortable working independently towards case-specific, department, and office-wide goals
• bilingual in Dari, Pashto, Arabic, Russian, Ukrainian, or other languages preferred. 

World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

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