RN Healthcare Manager Optum at Lake Mary

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Optum FL is seeking a RN Healthcare Manager to join our team in Lake Mary, FL. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone.

At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

The Healthcare Manager is responsible for successfully supporting patients with high-risk health conditions to navigate the healthcare system. The Healthcare Manager assists in developing patient empowerment by acting as an educator, resource, and advocate for patients and their families to ensure a maximum quality of life. The Healthcare Manager interacts and collaborates with multidisciplinary care teams, to include physicians, nurses, pharmacists, laboratory technologists, social workers, and other educators. The Healthcare Manager acts as a resource for clinic staff. The Healthcare Manager works in a less structured, self-directed environment and performs all nursing duties within the scope of a RN license of the applicable state board of nursing 

Work Hours: 8 AM – 5 PM

Work Location: Lake Mary, FL

Primary Responsibilities:

  • Works with the providers and clinic staff to identify patients at high risk
  • Supports longitudinal care of the patient with chronic care conditions by:
  • Performing assessment of health conditions
  • Performing medication reconciliation
  • Conducting Motivational Interviewing and Self-Management Goal setting
  • Providing patient education, creating referrals to appropriate agencies and resources
  • Supports transition of the patient with chronic care conditions from inpatient to outpatient setting, by:
  • Performing assessment of transitional needs
  • Performing medication reconciliation
  • Establishing and reviewing contingency plan
  • Providing patient education
  • Assisting with post discharge needs such as prescriptions, transportation, Durable Medical Equipment (DME), appointments
  • Coordinate with providers to establish or update plan of care
  • Performs accurate and timely documentation in the electronic medical record
  • Participates in daily huddles and Patient Care Coordination (PCC) meetings
  • Prepares accurate and timely reports, as required, for weekly meetings
  • Maintains continued competence in nursing practice and knowledge of current evidence-based practices
  • May perform clinical tasks within their scope of practice

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s degree in Nursing or Associate’s degree in Nursing with 4+ years of experience
  • Registered Nurse with an active and unrestricted license to practice in the state of employment
  • Current BLS certification
  • 2+ years of experience in a physician’s office, clinical or hospital setting
  • Proven knowledge of chronic diseases, especially COPD / asthma, diabetes, CHF and IHD
  • Proficient computer skills to work efficiently with electronic medical records

Preferred Qualifications:

  • Experience related to patient education and / or motivational interviewing skills and self-management goal setting
  • Proven excellent verbal and written skills
  • Proven excellent organizational and prioritization skills
  • Proven solid interpersonal skills
  • Proven ability to interact productively with individuals and with multidisciplinary teams
  • Bilingual English and Spanish

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. 

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