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Sales & Insights Manager

  • Contract
  • London

Almeida Theatre

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Job: Sales & Insights Manager

Job: Sales & Insights Manager

Organisation: Almeida Theatre

Postcode: N1 1QN

  • Job Title: Sales & Insights Manager
  • Salary: £40k-£50k
  • Hours:
    Full time
  • Artform: Theatre
  • Role: Marketing & Digital
  • Contract: Permanent
  • Closing date: Fri, 24 Oct 2025

  • Location:

    London

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Job Summary

The Sales & Insights Manager leads on the management & development of the CRM database & ticketing system. They are responsible for reporting & in-depth analysis of sales & data with the aim of better understanding our audience and delivering creative, data led & results driven marketing campaigns.

Job Description

The Marketing & Communications team is crucial to the success of the Almeida’s ambitious vision and the strategic priorities for the team include:

  • Build and manage the brand of the Almeida Theatre across London, the UK and internationally.
  • Take a strategic and data first approach to marketing and promoting the Almeida and its work in order to deliver income targets in execess of £3 million in ticket sales each year.
  • Build and diversify the audience who experience our artistic programme and increase engagement levels among those currently least engaged in arts and culture.
  • Engage with a significantly bigger audience than current ticket purchasers, curating a cultural conversation predominantly through the creation and distribution of digital content.
  • Develop a segmentation strategy for audiences based on insights from our CRM system (Tessitura).
  • Generate additional income of growth of the Almeida Membership and the promotion of auxilary sales.

Job Requirements

Person Specification:

  • Enthusiasm for theatre and the work of the Almeida.
  • Significant experience of CRM & Ticketing systems, ideally Tessitura.
  • Digitally and technologically fluent, with understanding of relevant software and systems.
  • Knowledge of in-depth ticketing data-analysis and reporting techniques.
  • Highly numerate, with an interest in data and statistics.
  • Experience of driving forward key audience development objectives.
  • Strong attention to detail.
  • A creative thinker, problem solver and confident decision maker.
  • Excellent verbal and written communications skills.
  • Ability and confidence in managing relationships with both internal and external stakeholders.

How to Apply

For a Job Description and details on how to apply, please visit our website.

Apply now
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