JW3
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- Job Title: Seasonal Duty Manager
-
Salary: Under £10K
(pro-rata) - Hours:
Part time - Role: Customer Service
- Contract: Temporary
- Closing date: Thu, 26 Nov 2026
-
Location:
London
Job Summary
Job Description
Hours: 28 per week, with occasional additional hours
Working days: Monday-Thursday
Contract period: 2 months (December-January)
Remuneration: £15.50 per hour
Duties include, but are not limited to:
Act as the representative of JW3’s and the premises license holder, with the
delegated full authority of the Chief Executive.
Help make JW3 a welcoming and inviting place for our visitors through greeting,
answering questions and providing direction.
Undertake duty management for a diverse range of events, holding responsibility for
the safety and welfare of all public, staff, visitors and the building, ensuring that JW3’s
license conditions, and reputation are upheld.
Oversee the safe and effective day to day operation of JW3, ensuring that operational
policies and procedures, and safety requirements are upheld.
Act as the principle operational contact for the winter market, pop up restaurant and
pantomime.
Coordinate activities across the different events and operational areas, managing
competing demands, identifying potential conflicts and ensuring effective
communication between teams.
Oversee onsite contractors, including inductions, work permits and allocation of
working areas.
Liaise with events’ organisers, programmers, contractors’ technical teams, catering
staff and other internal departments to ensure operational requirements are met
Full details are outlined in the job description accessible on JW3’s Jobs page.
Job Requirements
Essential skills and experience include, but are not limited to:
Ability to navigate competing priorities and manage time sensitive or high-pressure
situations in a calm, professional manner.
A confident decisionmaker in a fast-paced environment, with credibility to obtain the
support and cooperation of customers, volunteers and colleagues.
Experience of successfully coordinating several events simultaneously
Highly organised, with the ability to manage time effectively between duty
management and desk-oriented tasks
Passionate about providing a positive customer experience
Able to interact confidently and build strong working relationships with a range of
stakeholders at all levels
Proactive and solution-focused, with an ability to take initiative
A professional, confident and warm manner with the public
Full details are outlined in the job description accessible on JW3’s Jobs page.
How to Apply
Please send your CV and cover letter to [email protected]
- Contact name: Eszter Bobvos
- Contact email: [email protected]
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