Senior Account Manager Small Molecules Pharma EMEA, HNC

Job Title: Senior Account Manager Small Molecules Pharma 

City, Country: Kaiseraugst

Hybrid/Remote/On Site: Hybrid

As a Sales Manager, you will oversee the sales and account management of a diverse portfolio of small molecules, including benzodiazepines, antidepressants, and other pharmaceutical compounds. This role is crucial for driving revenue growth, fostering strong customer relationships, and ensuring seamless coordination between sales efforts and production operations. The ideal candidate will have a proven track record in sales, exceptional relationship-building skills to collaborate effectively with cross-functional teams, and a solid understanding of pharmaceutical manufacturing processes.

DEI Statement

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

Sales Strategy and Business Development

• Develop and execute sales strategies to achieve revenue and market growth targets for the assigned portfolio.
• Identify and pursue new business opportunities through lead generation and targeted outreach to pharmaceutical companies.
• Negotiate pricing and contracts, ensuring profitable outcomes while meeting customer expectations.
• Collaborate with marketing teams to position the portfolio effectively and drive customer engagement.

Account Management

• Build and nurture strong relationships with customers, acting as the primary point of contact for all sales-related inquiries.
• Manage customer accounts by understanding their needs and ensuring solutions align with their objectives.
• Provide ongoing support and guidance to customers to ensure satisfaction and long-term partnerships.
• Monitor customer pipelines, forecast demand, and align sales plans with business objectives.

Integration of Operations into Systems

• Ensure effective coordination between internal stakeholders, including supply chain, production sites, product managers, and commercial teams.
• Act as the bridge between customer requirements and internal operations, ensuring systems and workflows support seamless execution.
• Work closely with supply and production teams to track product availability, timelines, and capacity planning.
• Guarantee the accurate input of operational data into CRM and sales systems, aligning with company processes.

We bring

• A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
• A space to grow by encouraging and supporting curiosity and an open mindset;
• A culture that prioritizes safety and well-being, both physically and mentally;
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;
• A flexible work environment that empowers people to take accountability for their work and own the outcome;
• A firm belief that working together with our customers is the key to achieving great things;
• An eagerness to be one team and learn from each other to bring progress to life and create a better future.

You bring 

• Strong sales and negotiation skills, with a proven ability to close deals and grow accounts.
• Exceptional relationship-building and communication capabilities, with a customer-focused mindset.
• Excellent organizational and time management skills, ensuring deadlines and targets are met.
• Results-oriented, focus on problem-solving, self-motivated, and adaptable to a dynamic market environment.
• Familiarity with small molecules, such as benzodiazepines and antidepressants, is highly desirable.
• Understanding of pharmaceutical sales cycles, including product launch and lifecycle management and familiarity with pharmaceutical regulations and quality standards.
• 5+ years of experience in sales or account management within the pharmaceutical sector.
• Bachelor’s degree in Business Administration, Pharmaceutical Sciences, Life Sciences, or a related field is required.
• An advanced degree (e.g., MBA or MSc) is a plus.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people. www.dsm-firmenich.com

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there’s a place for everyone with us. dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

Our application process 

Ready to start bringing progress to life? Apply now by uploading your CV. For questions about the recruitment process and position, please reach out to Saskia Schmid, Lead Talent Acquisition & Learning and Engagement, Eastern CH (saskia.schmid@dsm-firmenich.com)

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