Senior Administrative Assistant

Summary

Department Summary

The University of Michigan (U-M) University Health & Counseling (UHC), a unit of Student Life (SL), is an AAAHC-accredited outpatient multispecialty health clinic that serves a large and diverse student body of more than 45,000 students, as well as U-M faculty and staff. UHC provides direct patient care through its primary care and specialty clinics, and contributes to public health, epidemiologic surveillance, health education and promotion on campus. UHC reports administratively to the AVP of Student Life for Health and Wellness, uses the same instance of Epic (MiChart) as Michigan Medicine, and closely collaborates with Michigan Medicine and public health agencies.

UHC provides clinical services throughout its primary care and specialty clinics, as well as health and wellness education and promotion. Specialty clinics include Allergy, Dermatology, Eating & Body Image Concerns, Eye Care, Gynecology & Sexual Health, Nutrition, Physical Therapy, Psychiatry, Sleep, Social Work, Sports Medicine, and Travel Health. Patient care is additionally supported through an on-site CLIA high-complexity laboratory, pharmacy, and radiology suite. Annually UHC completes >90,000 clinician visits, >4,900 radiologic studies, >35,000 laboratory tests, and fills >25,000 prescriptions.

Job Summary

The Healthcare Administrative Assistant-Senior supports UHC leadership with the workflows and processes related to our mission to promote and protect the health and wellbeing of the campus community. The UHC Administrative Assistant team is highly collaborative and assists with a wide scope of duties, including purchasing, calendaring, hosting, taking meeting minutes as well as general organizing and office management.

Additional Information

Position Criteria (Candidate Characteristics):

• Must have strong interpersonal skills and the ability to successfully work with all levels of faculty, staff, and students
• Excellent organizational skills in setting priorities and bringing tasks to closure with acceptable outcomes
• Dependability and attention to detail are essential
• Excellent critical thinking and judgment skills
• Flexible and collaborative working style
• Ability to work independently and meet multiple deadlines
• Sensitivity to intercultural differences and diverse social identities
• Ability to anticipate problems and confidence to initiate appropriate action in response.
• Able to handle confidential and sensitive situations and communications
• Able to work independently and as a member of an extended team

Working conditions

• This role involves consistent office/desk work and moving throughout a 4-story building.

Work schedule

• This is a full-time 40 hours/week, with the potential to have a partial hybrid work schedule based on operational needs position. Work hours are 800am-430pm.

Work Location

• University Health Service, 207 Fletcher St., Ann Arbor, MI 48109-1050

Supervision Received

• Supervision is received from Administrative Services Director.

Selected candidates whose start date is 4/1/2024 or after, will not be eligible for the university FY24-25 salary/merit plan unless otherwise notified.

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.  

Salary may vary depending on qualifications, experience, and education of the selected candidate.

Relocation will not be offered for this position.

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