Senior Communications Assistant

The incumbent will support both the Public Information and Private Sector Partnerships teams in UNHCR Indonesia. The position will focus on delivering communications, content and products for awareness-raising and fundraising, with a special focus on digital media and social media as well as on supporting efforts on Islamic Philanthropy. He/She will help generate and make effective use of UNHCR’s social media, website and perform other duties related to digital media and general communications/ media relations to help raise awareness about the situation of refugees and the work of UNHCR – particularly in Indonesia, thus helping to shape attitudes, generate empathy and generosity towards displaced persons and inspire people to get involved. The incumbent will support the Islamic Philanthropy efforts by delivering content tailored to the position is expected to deliver ambitious and creative content, including campaigns, and to coordinate the delivery of communications strategies in a collaborative manner with the rest of the team in Indonesia and the broader Asia region

Duties and Responsibilities:

• To manage all UNHCR Indonesia social media accounts and website, including creating regular content for all social media accounts, and manage the interaction and engagement on UNHCR’s digital media
• Provide support to the Public Information unit to manage media relations, to organize awareness raising events and to provide translations to communication materials as necessary
• Support the PSP team in Indonesia in developing and disseminating content and communications to engage existing and potential Islamic partners, including communications products and content to show recognition for partners’ support and its impact on UNHCR and persons of concern
• Help develop and implement communications strategies and initiatives to increase engagement with UNHCR and support towards the organization and towards displaced persons
• Prepare weekly and monthly report to monitor all social media accounts.
• Generate online engagement on issues related to UNHCR and Refugees
• Develop plans and products to strengthen UNHCR Indonesia presence and brand, including through social media campaigns
• Regularly monitor media and local situation regarding UNHCR.
• Follow-up on administrative and logistical arrangements to organise press briefings and other events, such as workshop and conferences.
• Contribute to the production of information materials for public awareness campaigns and for the preparation of in-house bulletins, newsletters and information kits by contributing to articles, reports and other information gathered from various sources.
• Liaise with printers concerning brochures and publications published by the office.
• Draft routine correspondence and texts for the office’s website and maintain information databases.
• Compile and distribute a daily news clipping service.
• Distribute press statements and similar information to media, to other offices locally as well as to Headquarters.
• Maintain up-to-date filing system and appointments diary.

Monitoring and Progress Controls:

• Implementation of social media and website communication campaign strategies
• Increase in the level of engagement and number of followers on UNHCR’s social media accounts
• Increase in the amount of quality content developed and disseminated on UNHCR social media accounts

Qualifications/Requirements:

• Education: High School Diploma or University degree in Marketing, digital marketing,
• Communications, or related  Field
• Core Competencies: Accountability; Communication; Organizational Awareness; Teamwork & Collaboration; Commitment to Continuous Learning; Client & Result Orientation.
• Cross – Functional Competencies: Analytical Thinking; Planning an Organizing; Stakeholder Management.
• Experience: Minimum 2 years of experience for high school diploma, and 1 year of experience required for bachelor degree or higher.  Relevant working experience in fundraising or marketing in a corporate, NGO (ideally, international NGO) or UN agency environment would be an asset.