Senior Program Manager

Overview

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries.  We make big changes that challenge what people think is possible to help millions of people stay healthy and live longer.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Today, thanks in part to CHAI’s efforts, over 20 million people in low- and middle-income countries have access to high-quality medicines. Drugs that used to cost US$10,000 per patient per year now cost US$45 per patient per year. See more on our role in catalysing the change here.

• Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as malaria, tuberculosis, and hepatitis. Our work has also expanded into sexual and reproductive health, cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.
• At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries.
• CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Position Overview:

CHAI Uganda is seeking a highly motivated individual with excellent people management, problem-solving, data visualization, and analytical skills to lead the team’s efforts in building and delivering the ambitious goals of health systems strengthening portfolio and cross cutting initiatives in the Uganda office that includes Health Financing, governance integration systems, Climate and Health and Assistive Technologies programs. Within this portfolio, the SPM will lead engagements with the key Ministry of Health department/division heads including Environmental health department, department of Planning, Finance and Policy, and Division of Rehabilitation. The SPM will work collaboratively with other CHAI SPMs in engaging other Ministry departments and partners. The SPM will be a strategic thought partner to the Director of Programs and an enforcer of operational strategies prioritised for the programs. He/She will represent CHAI in key strategic level engagements in collaboration with the Director of Programs and drive operationalisation of program strategies in the defined portfolio.

Responsibilities

Program Management and Leadership

• Lead the design, development and execution of coherent programmatic multiyear strategies and interventions aimed at strengthening health systems with a special focus on the health financing pillar.
• Develop existing and future programs within the health systems strengthening cluster particularly in a resource constrained and rapidly evolving context.
• Lead structured program performance reviews and develop an accountability culture within teams
• Guide the development and updating of a program specific results frameworks, annual operational plans, program risk registers and other process documents to ensure effective program execution. Lead program tracking of progress, analyzing data, and making recommendations for improvements based on evidenceLead structured program monitoring processes across teams including Gant chart management and productive team meetingsLead development and review of key program reports for internal and external stakeholder consumption including donors, MOH leadership and CHAI leadership
• Facilitate fundraising and business development efforts through grant writing, proof reading and desk reviews of key documentation
• Build project management capacity and skills within program teams ensuring timely execution of activities, compliance to CHAI policies and protocols, alignment with CHAI Uganda and global mission objectives and responsive to government needs

Relationship Management

• Lead development of key relationships between governmental, donor entities, nongovernmental organizations and health service delivery points in collaboration with country leadership
• Lead engagement with key MOH Program Managers/ division heads to gather input and ensure alignment and buy in across all programmatic activities.
• Lead and build strong relationships with key global team program counterparts ensuring effective representation of CHAI Uganda and showcasing lessons
• Develop and maintain a comprehensive stakeholder matrix for the portfolio of programs supported ensuring stakeholder needs are identified, negotiation avenues and mapped and healthy relationships are maintained.
• Guide program leads in navigating complex stakeholder relationships and favorably influence decision making in a professional and collaborative manner.
• Build a productive cadence of engagement with internal and external stakeholders and guide program leads in replicating this across activities implementation processes.

Strategic communication

• Lead Advocacy and Policy Influence initiatives for health systems by engaging in National level policy discussions and advocacy to promote systemic changes that support sustainable health systems improvements.Regularly update key stakeholders on program progress, challenges, and successes through detailed reports and presentations
• Lead effective internal and external communication approaches aligned with CHAI’s Communication policies and tailored to audiences to achieve transformational impact and influence decision making
• Lead CHAI brand representation engagements internally and externally in collaboration with the country leadership team and build this within the program teams

People Management

• Build team resilience, creativity, adaptability, and teamwork in project execution, working to enhance the skills and capabilities of program staff, MOH and stakeholdersFoster a collaborative and innovative team environment, ensuring that each team member understands their roles and responsibilities within the context of the broader organizational goalsProvide hands-on guidance and expertise in technical matters, sharing your deep knowledge to assist the team in overcoming technical challenges and making informed decisions
• Actively engage with each direct report to understand their individual career aspirations and professional development objectives
• Continuously monitor progress of direct reports, provide constructive feedback, and identify opportunities for skill enhancement and career growth
• Lead, develop and motivate a multi skilled team of managers, senior associates and officers as defined by program deployment needs
• Be a role model and team player who demonstrates exceptionally high performance and harnesses the same from a diverse, talented and dynamic team.
• Proactively identify and address programmatic, team management and performance management matters that arise.
• Develop and maintain feedback mechanisms to ensure effective staff and team performance

Financial Management

• Lead effective execution of program plans in accordance with donor and CHAI reporting requirements.
• Lead collaborative resource allocation decisions and ensure evidence informed prioritization of team activities with a lens of transformational impact
• Lead program budget planning, tracking, and reporting, oversee budgets and resources for various projects, ensuring that they are used effectively and efficiently to achieve desired outcomes.
• Lead the development and review of financial and donor reports on project budget execution.
• Build collaborative working environment between activity leads, operational teams and finance liaisons

Problem Solving

• Lead teams in proactively managing program related risk and identifying sensitive issues and escalate as needed.
• Lead compliance to CHAI’s approach to problem solving, ensuring effective consultation, use of data and scenario reviews before developing insights and recommendations.
• Lead, demonstrate and drive critical thinking skills, building the team’s capacity to handle difficult or unexpected situations in the workplace.
• Lead risk assessment exercises and build teams to exercise emotional intelligence and self-awareness

Technical Expertise

• Lead subject matter development among program leads ensuring thorough grasp of key program principles
• Develop a reading culture and challenge program teams to spot light their work during internal and external CHAI engagements
• Lead knowledge management and sharing of best practices at national and global convenings

Qualifications

• Bachelors degree in health related discipline. Master’s degree in a public health, or related field with a minimum of 8 years of work experience in a demanding and fast-paced environment.
• Excellent people management skills and demonstrated experience leading project leads and high performing teams
• Exceptional interpersonal and communication skills, including the ability to create compelling, logical presentations, using PowerPoint and other tools, and a structured and assured oral and written communication styles
• Strong analytical, problem-solving, and quantitative skills, and ability to use data to inform program development and strategy
• Familiarity with Uganda’s health system financing, HR and data systems architecture and partner landscape
• Experience working at senior leadership levels and providing strategic and advisory organisational support
• A strong understanding of the overall health systems priorities and gaps throughout Uganda including a strong understanding of public and private health
• Proven program management skills, based on several years of experience in strategic, operational, and/or financial management of complex, multi-stakeholder programs/projects.
• Understanding of global health and development approaches
• Experience in the planning and execution of large-scale projects; including budgeting and activity planning.
• Exceptional diplomatic and interpersonal skills, and an ability to manage challenging multi-cultural, multi-stakeholder situations to achieve intended results
• Strong commitment to principles of diversity, equity and inclusion
• Proven track record of building strong & effective working relationships remotely
• Exceptional attention to detail
• Exceptional ability to handle multiple tasks simultaneously, set priorities, and work well under pressure
• Exceptional ability to problem solve and build a positive and responsive culture within teams
• Self-motivation and comfort working independently with little oversight
• Experience working with Ministries of Health, partners and developing strong relationships
• Experience working in management consulting, or similar fast-paced, output-oriented environments a plus
• Demonstrated experience in building relationships and influencing stakeholders.
• Demonstrated experience working in a multi-cultural environment.
• Demonstrated experience managing complex projects involving multiple teams.
• Entrepreneurial mindset, including ability to work independently, self-motivate, and propose and implement new ideas.
• Excellent Microsoft Excel skills, including experience building and maintaining quantitative models, and high level of proficiency in PowerPoint and Word

Advantages

• Experience working and communicating with government officials and multilateral organizations in developing countries.
• Technical expertise in monitoring and evaluation or health financing or health systems strengthening or demonstrated evidence of having worked on related projects
• Experience in business development and fundraising

Source: https://careers-chai.icims.com/jobs/13793/senior-program-manager/job?mobile=false&width=1150&height=500&bga=true&needsRedirect=false&jan1offset=330&jun1offset=330