Senior Project Manager, Global Programs – US remote

Position description

Location: Flexible toany location in US or possible Mercy Corps Office locations

Position Status: Full Time, Exempt

Duration: about 18 months

Salary Level: Starting salary for this role will be from $76,800 to $90,000 annually for US base – commensurate with professional experience and local benchmark beyond US

Requires independent right to work in the location base.

Closing date: Please submit application and cover letter by March 23, 2026

Risk Level 1: Likely to have no contact with participants or sensitive data

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.

In disaster, in hardship, in more than 35+ countries around the world, we partner to put bold solutions

into action — helping people triumph over adversity and build stronger communities from within.

Now, and for the future.

The Department

The mission of the Philanthropic Growth & Engagement (PG&E) Department is to advance Mercy Corps’ mission by raising impactful and flexible funds—with a focus on growing unrestricted fundraising—from individuals, companies, and foundations, and elevating our global profile and influence. Our team brings together private fundraising professionals, marketing and communications specialists, development operations experts, and digital platform managers. Together, we boldly share Mercy Corps’ global impact with our audiences through best-in-class storytelling with a focus on building trust, engagement, and long-term relationships among our supporters. We work across teams to inspire philanthropic support and partnership with external audiences and build and protect Mercy Corps’ reputation and profile. Most of all, we are passionate about Mercy Corps’ mission and believe a better world is possible.

The Project

To advance our mission, Mercy Corps has embarked on a global rebrand and renaming initiative to build a strong, externally facing brand that elevates our identity and impact worldwide. While the essence of our organization remains rooted in the 10-year Pathway to Possibility strategy, this rebrand provides an opportunity to articulate what makes us unique in a way that is both differentiating and motivating to diverse audiences.

The rebrand will be introduced internally and externally in 2026, followed by a full transition to the new brand identity. For country and regional teams, this means adapting and implementing localized rollout plans that align with global standards while meeting local needs. This includes updating materials, communications, and processes, as well as preparing teams to adopt new brand guidelines. The project will require close coordination across regions, strong stakeholder engagement, and thoughtful change management to ensure a smooth and successful transition.

The Position

The Senior Project Manager supporting Global Programs implementation will play a critical role in supporting Mercy Corps’ global rebrand rollout across diverse country and regional contexts. Reporting to the Senior Director, Global Rebrand, and a participant in the Rebrand Project Management Office (PMO), this position will partner closely with the Senior Director of Operations Management, regional leadership, and country teams to ensure that localized implementation plans align with team resources, the timeline, and global brand standards while incorporating and considering diverse local context and needs, including varying security environments, regulatory frameworks and cultural dynamics. The role will focus on coordination, stakeholder engagement, and change management to enable a smooth and successful transition to the new brand identity.

This individual will provide expert project management support to guide planning, execution, and monitoring of country and regional rollout activities. They will help identify training and capacity-building needs related to implementing the brand guidelines and coordinate delivery in partnership with the Rebrand PMO.

Success in this role will depend on close collaboration with a wide array of stakeholders, including regional and country leadership, in-country implementers, and external partners, to co-create solutions that are both globally consistent and locally relevant. The ability to anticipate and address context-specific challenges, while fostering inclusive engagement and shared ownership, will be critical to achieving a smooth and effective transition to the new brand identity. This role will need to successfully build credible partnerships across the departments/business functions to achieve the intended purpose and value propositions of operational initiatives. This includes Regional teams, ensuring significant benefit is achieved at the country level and that change is supported with adequate capacity and capability.

This is a fixed-term position in line with the rebrand project timeline and may require international travel.

Essential Responsibilities

STRATEGY & PLANNING

• Partner with regional and country teams to support the development and execution of localized rebrand rollout plans that align with global standards.
• Collaborate with the Rebrand PMO and Senior Director of Operations Management to ensure strategic alignment across regions and countries.
• Identify training and capacity-building needs for country teams on brand guidelines; coordinate delivery of training resources and sessions.

PROJECT MANAGEMENT

• Serve as the primary liaison between country/regional teams and the Rebrand PMO, ensuring clear communication and timely updates.
• Manage project timelines, deliverables, and dependencies across multiple regions; monitor progress and escalate risks as needed.
• Maintain accurate documentation of plans, milestones, and decisions using Mercy Corps’ project management tools (e.g., Wrike).
• Coordinate knowledge-sharing and best practices across regions to promote consistency and efficiency.

STAKEHOLDER ENGAGEMENT & CHANGE MANAGEMENT

• Build strong relationships with regional and country leadership to foster buy-in and smooth adoption of the new brand.
• Facilitate regular coordination calls and working groups to ensure alignment and resolve challenges.
• Establish clear reporting mechanisms to provide regular updates on progress to the Rebrand PMO, the Senior Director, Operations Manager, and Regional VPs and relevant Deputy Regional Directors.
• Support change management efforts by communicating key messages and addressing concerns throughout the rollout process.

OTHER RESPONSIBILITIES

• Contribute to after-action reviews and lessons learned to inform future global initiatives.
• Actively integrate safeguarding principles and Mercy Corps values into all aspects of work.

SAFEGUARDING RESPONSIBILITIES

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility

None.

Accountability

Reports Directly To:

Senior Director, Global Rebrand

Works Directly With: Rebrand PMO; Rebrand Project Managers; Senior Director, Operations Management; Regional/Country Leadership

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• BA/S or equivalent in a related field.
• 5+ years of experience in project management; certification in project management preferred.
• Proven track record managing large-scale, multi-stakeholder projects in global or multi-disciplinary settings.
• Experience in change management and stakeholder engagement across diverse cultural contexts.
• Strong organizational skills with the ability to manage multiple workstreams and competing priorities.
• Highly effective verbal and written communication skills, including the ability to communicate complex information clearly.
• Familiarity with project management platforms (Wrike or similar) and Microsoft 365 suite.
• Experience working in international relief and development or global nonprofit environments preferred.
• Ability to develop strategic project plans that align with organizational goals.
• Demonstrated ability to work with senior and executive-level leadership.

Success Factors

The successful candidate will be a strategic and detail-oriented project manager who thrives in a fast-paced, global environment. They will have exceptional interpersonal skills and the ability to build trust and alignment across diverse teams. A strong aptitude for change management and stakeholder engagement is essential, as is the ability to anticipate challenges and proactively develop solutions. This individual will balance strategic thinking with meticulous attention to detail, ensuring that complex projects are delivered on time and within budget. They will demonstrate cultural sensitivity, adaptability, and resilience, and will be comfortable navigating ambiguity while maintaining focus on outcomes. A collaborative mindset, positive attitude, and commitment to Mercy Corps’ mission and values are critical for success.

Living Conditions / Environmental Conditions

This position can be based in Portland, OR, Washington, D.C., or remotely within the United States. The role may require occasional international travel to support country and regional teams during the rebrand rollout; specific travel expectations will be determined as the project evolves. Travel may include visits to locations with limited medical facilities and amenities.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/temporary duty assignment. Team members are expected to conduct themselves professionally and respect local laws, customs, and Mercy Corps’ policies, procedures, and values at all times and in all in-country venues.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Team Engagement and Effectiveness

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.

Application instructions

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