Participates in solving problems with other departments as required, relating to business booked in the hotel including space conflicts, possible cancellations, and compromises between guest needs and hotel facilities;
Enhances the hotel’s community image and stays abreast of competition, new development, and sales methods and techniques in the hotel industry;
Plans for and implements methods of maintaining and increasing volume and rates through sales promotion, potential markets needing coverage, advertising and special sales projects;
Provides feedback to General Manager on changing market conditions and trends in competition;
Co-ordinates special local activities with the General Manager;
Plans for and implements methods of maintaining and increasing volume of business through sales promotion, potential markets needing coverage, advertising and special sales projects;
Provides feedback to General Manager on changing market conditions and trends in competition;
Creates and implements special programmes to increase overall occupancy especially in slow periods;
Directs all sales activities with sales opportunities to ensure that objectives are achieved;
Attends major travel functions and trade shows to promote the hotel;
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
As Senior Sales Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking for the Senior Sales Manager:
Proven experience as sales hunter & leader with excellent social skills and guest oriented (min. 5 years in the hospitality industry);
Hands-on approach and lead-by-example work style;
Commitment to exceptional guest service with a passion for the hospitality industry;
Ability to find creative solutions, offering advice and recommendations;
Is a pro-active seeking for new opportunities to enhance the overall hotel revenues – thinks out of the box;
Personal integrity, with the ability to work in an environment that demands excellence, time and energy;
Experienced in using IT systems on various platforms including SoMe;