d&b solutions
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Job Summary
Job Description
Site visits to service/repair equipment are a part of this role so on-site experience with excellent customer-facing skills are essential. Strong technical skills are required together with the ability to quickly understand new or challenging equipment. Product training will be provided as appropriate however the ideal candidate will display a proactive approach regarding improving their product knowledge and keeping up with technical trends within the industry. Working under pressure and to tight deadlines is an everyday reality in this role so a calm and organised manner is essential. Participation in the out-of-hours ‘on-call’ rota is expected. This role has certain physical requirements as detailed below.
Job Requirements
- To undertake proactive and reactive service visits for fault finding and maintenance of equipment at clients’ premises.
- Lead and supervise large-scale lighting equipment services.
- Carry out on-site repairs and bench repairs of client equipment as appropriate.
- Timely and accurate reporting for all site visits, service, maintenance, and repair work carried out including advice for remedial and/or advisory work.
- Provide telephone and online support in answering technical questions for equipment and systems.
- Participate in the call-out rota to facilitate out-of-hours support to our contracted clients.
- Be proactive in suggesting new methods and techniques to improve servicing accuracy and efficiency.
- Ensure two-way communication with Systems Design and other Installations to feedback on successes and failures, enabling serviceable and maintainable projects to be continually delivered.
Job Overview
- Job Title: Service Technician – Lighting
- Salary: £30k-£40k
- Hours:
Full time - Role: Technical & Production
- Contract: Permanent
- Closing date: Tue, 31 Dec 2024
- Contact name: Emma Rogers
- Contact email: [email protected]
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Location:
Londonnearmejobs.eu view on Google Maps
Job: Service Technician – Lighting
Job: Service Technician – Lighting
Organisation: d&b solutions
Postcode: SW19 3WL
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