Solution Architect (Pharma)

Help Build the Future of Healthcare AI

Hi! We’re Infinitus — the first trusted voice AI platform transforming healthcare.

Built by ex-Googlers, startup veterans, and industry pros, our AI boosts productivity, slashes admin burden, and creates new ways to support patients with chronic conditions. We scale connections between patients, payors, and providers — empowering care teams and improving health outcomes.

The Mission

At Infinitus, our mission is simple: create time for healthcare by making access, adherence, and affordability easier than ever. Using multimodal AI, human-in-the-loop systems, and a rich knowledge graph, we’ve automated over 5 million calls—saving millions of hours for patients and providers.

Backed by top investors like Kleiner Perkins, Google Ventures, and a16z, we’re a team that loves to challenge the status quo and move fast at the intersection of AI and healthcare.

As a Solution Architect, you will lead solution implementations for pharma clients, combining technical expertise in Salesforce Managed Package apps, API integrations and platform configuration with a deep understanding of healthcare and life sciences workflows. You will design, build, and scale enterprise-grade native apps inside Salesforce Health and Life Sciences Clouds to seamlessly exchange data between Salesforce and Infinitus APIs, leveraging standards where applicable. Additionally, you will collect and document technical requirements, configure the Infinitus platform, and support testing and launch processes. This role requires a mix of solution architecture, technical architecture, client-facing consultation, and cross-functional collaboration.

In this role you will:

• Design, build and scale Managed Package Apps for new and existing customers in Salesforce Health and Life Sciences Clouds.
• Provide technical guidance and best practices for Salesforce and MuleSoft integrations to influence customer’s Salesforce implementations
• Optimize customer workflows for high availability, scalability, and performance.
• Participate in pre-sales activities, including technical presentations, solution demonstrations, and proposal development for prospective clients.
• Collaborate with sales and customer success teams to understand prospect requirements and propose tailored solutions.
• Manage multiple client projects concurrently, ensuring timely delivery and client satisfaction.
• Understand system configuration issues, data integration issues and any other technical set up internally or with customer systems.
• Design and develop MuleSoft applications to integrate Salesforce Health and Life Sciences Clouds with Infinitus APIs, using FHIR standards.
• Design and expose REST APIs for system interoperability.
• Document client requirements and create technical specifications.
• Configure the Infinitus platform and establish integrations with client systems.
• Support QA, UAT, and launch processes.
• Partner with internal teams and clients to resolve technical issues.

Requirements:

• 6+ years of experience designing and implementing Salesforce Managed Package / native apps inside Salesforce Health and Lifesciences Clouds
• Strong understanding of the Salesforce data model, Lightning Platform, and AppExchange
• Experience in packaging (managed/unmanaged), versioning, and namespace management
• Strong proficiency in Apex (triggers, classes, test methods, batch jobs, etc.), platform events, asynchronous processing, and callouts, and experience in enforcing FLS/CRUD in Apex
• Experience with Salesforce DX (SFDX), Scratch Orgs, and source-driven development.
• Experience building Lightning Web Components (LWC), Declarative Tools (Flows, custom objects and layouts) and Aura Components, and understanding of Lightning Design System (SLDS)
• Preferred experience in building reusable MuleSoft connectors and publishing them to Anypoint Exchange
• Proficiency with Salesforce Query Language (SOQL), DataWeave and Java
• Strong knowledge of Salesforce APIs (REST and SOAP), OAuth, and token-based authentication
• Experience with Salesforce, MuleSoft, FHIR, and X12 Standards
• Knowledge or experience in the Big pharma industry is a must
• Salesforce Platform Developer II, Application Architect, System Architect certifications
• Salesforce Certified Technical Architect or MuleSoft Architect a plus
• Excellent communication and problem-solving skills
• BA/BS degree or equivalent work experience

Why join Infinitus?

• Impactful work driving innovation in healthcare automation.
• Work with cutting-edge tech, including Salesforce Health Cloud, Life Sciences Cloud, MuleSoft, and FHIR.
• Growth and ownership in building scalable integration frameworks.

Why You’ll Love It Here

• Hybrid work (SF office Mon/Tues/Thurs) + catered lunches
• Competitive salary, equity, and 401(k)
• Wellness stipend & great benefits (medical, dental, vision)
• Generous PTO & parental leave
• Bi-annual offsites & a collaborative, mission-driven culture

What to Expect in the Interview Process

• Apply & meet our recruiting team
• Virtual Interviews to showcase your skills
• Final onsite loop to meet the team and get to know us better

Curious to Learn More?

• Read our Blog to hear from Infinauts about what we’re building
• Discover how our company values (CODES) guide us
• Follow our CEO, Ankit Jain, for industry updates

We’re building AI agents that tackle healthcare’s toughest problems and open new possibilities. Ready to join us? Let’s talk!

Infinitus Systems is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Infinitus Systems believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

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