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Job Overview
Founded in 1933, the IRC is a leading nonsectarian, voluntary organization providing relief, protection and resettlement services for refugees and victims of oppression or violent conflict. One aspect of the IRC is to assist refugees resettling in the United States. The IRC opened a Denver office in 2016 to provide reception and placement services to newly arrived refugees. The office is slated to resettle 600 refugees in the current federal fiscal year and serves a continuing caseload of 2,500 clients. Under a grant awarded by the Office of Refugee Resettlement (ORR), IRC in Denver serves survivors of torture (SOTs), providing holistic services to support survivors and their families in their rehabilitation from torture. Services include in-house case management, psychosocial support, and immigration legal services, as well as medical and mental health care through community partners. The SOT program also aims to enhance the community of care for survivors of torture through capacity building for service providers, policy makers and educational institutions. This includes ongoing service provider outreach and engagement efforts, as well as a multidisciplinary consortium that brings service providers together to learn, develop best practices, and provide peer consultation and support. The SOT program currently serves more than 150 torture survivors, most of whom are seeking asylum.
The SOT Clinical Case Manager is a core member of the IRC in Denver’s Health and Wellness team, working to support clients directly and continually improving the SOT program. Drawing on the existing evidence base and local community resources, this position provides holistic case management services that are culturally appropriate, strengths-based, trauma-responsive, and client-centered. The SOT Clinical Case Manager regularly advocates access to quality care for participants, supports clients’ comfort and confidence in navigating to and attending appointments, and provides regular support for clients to feel empowered to access resources and advocate on their own behalf. This position coordinates care across internal and external multidisciplinary service providers through referral pathways, resource development, and relationship building with community providers. The SOT Clinical Case Manager also performs administrative tasks, collects data, completes casefile documentation, monitors and evaluates program implementation and client progress, and assists in reporting on activities and outcomes for grant proposals and awards. In addition, the SOT Clinical Case Manager takes part in capacity building efforts to develop and deliver training for mainstream service providers and other stakeholders. They may also frame needs and inform development and delivery of responsive psychosocial support programming that supports SOT clients’ capacity to integrate into the wider community, develop personal relationships, and build tangible stress management and trauma symptom coping skills. This position reports to the FSS and SOT Clinical Supervisor.
This is a fixed term position ending 9/29/2025, with the opportunity to extend.
Major Responsibilities:
Direct Services and Care Coordination
Program Administration
Community Capacity Building
Other
Job Requirements:
Education:
Work Experience:
Working Environment:
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.
In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.
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