Specialist, People Data Science and Business Insights

Job Type: Permanent 
Reference code: 126990   
Primary Location: Toronto, ON  
All Available Locations: Toronto, ON; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John’s, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB 

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

• Be encouraged to deepen your technical skills…whatever those may be.
• Build a network of colleagues for life
• Be expected to share your ideas and to make them a reality.

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Are you technical, curious and a self-starter? Do you thrive in ambiguity and are passionate about uncovering actionable insights that drives change? If so, we have an exciting opportunity for you!

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.
 

What will your typical day look like?

As a data science and business insights specialist, you will leverage your understanding of data analytics and HR principles/practices to discover trends, formulate insights and provide evidence-based recommendations using various people data sources, as well as internal and external market data. You will also have the opportunity to work closely with other CPO team members, other Enabling business areas (e.g., ITS, Finance, etc.) and our business partners on a regular basis. 

You will play an important part in the execution of key priorities for People Analytics, including:
 

• Predicting voluntary attrition of employees for workforce planning (Retention Analytics): ongoing prediction, trend monitoring, maintenance of automated workflow etc.
• Supporting DEIA analysis and modelling to help leaders make meaningful decisions across the employee lifecycle: ongoing analysis, interpretation of results, trend monitoring and enhancement of process, etc.
• Capturing employee sentiment and feedback through firm-wide surveys (Voice of the People): support with analytics and insight generation etc.
• Other planned projects: estimating cost of attrition, modelling office usage, etc.
• and much more including ad-hoc projects and requests from senior leadership and internal partners

Responsibilities:

• Evaluate, capture, and translate complex business questions into a structured analytical plan, as well as work collaboratively with teams and leaders to identify appropriate models and solutions 
• Support the project lifecycle, from identification of problem statements through to development of key analytics projects
• Work on a diverse team of data and analytics professionals to collaborate in the creation of solutions and insights that enhance the employee experience and provide insights for people and leaders to make decisions 
• Work with large amounts of data (unstructured to structured) on a granular level to:
  • perform ETL, statistical tests, advanced data analysis, machine learning modelling
  • identify trends, anomalies and peculiarities in data and their implications
  • communicate insights to help solution business problems
• Support the creation of data visualizations and analysis, combining multiple datasets, to deliver key insights through various reporting methods
• Support the development of storyboard, decks and delivery materials
• Support colleagues on other priorities where capacity permits
• Explore unfamiliar data and brainstorm new ideas to uncover hidden relationships using the right methods and tools
• Identify potential risks and issues, escalate them in a timely manner and offer suggested solutions where appropriate
   

About the team

The People Transformation team’s four functions, Strategic Programs, Analytics, Technology and Culture and Change, support the Culture and People Office (CPO) to build a future-ready organization that maximizes human potential, fosters inclusion, and drives sustainable business success. 

We will do this by empowering and inspiring our workforce through a people-first approach, seamlessly integrating technology and digital solutions, leveraging data-driven insights, and implementing transformative Talent programs.

The role itself is part of the People Analytics function focused on enabling better decisions through meaningful data-driven insights.
 

Enough about us, let’s talk about you

Here are some of the qualities that would help you excel in this role:

Requirements:

• Bachelor’s degree in Applied Mathematics, Statistics, Computer Science, Engineering or a related quantitative field
• 2+ years relevant work experience in data science or data analytics 
• Good understanding of and experience with analytical techniques, statistical modelling, data mining, machine learning using R, Python or similar tools
• Proficient Excel skills (lookups, power pivots, visualizations, VBA macros, etc.) 
• Ability to work with data with significant ambiguity, develop creative approaches to analytical problems, and interpret data and results from a business perspective
• Eagerness to work in an agile and collaborative environment
• Strong oral and written communication skills with the ability to distill technical concepts and complex data into easily digestible stories using MS Office tools such as PowerPoint
• Excited by handling multiple priorities with time sensitive deadlines

Assets:

• Master’s degree in Applied Mathematics, Statistics, Computer Science, Engineering or a related quantitative field
• Experience with data manipulation and processing tools such as Alteryx and Dataiku
• Experience with data visualization and dashboarding tools such as Tableau and Power BI
• Experience with database management, data manipulation and integration using Power Query, SQL, Oracle or similar tools
• Experience with natural language processing and optimization
• General understanding of and experience with generative AI technology
• Project management experience
• Professional services, consulting, or advisory experience
• Ability and willingness to quickly learn new technology/software/systems

Due to the nature of the role having interactions with National & Global clients, English is required for this position.

Total Rewards

The salary range for this position is $58,000 – $96,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people’s unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth.  Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as “Deloitte Days”), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected]  for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.