Strategic Healthcare Partner, Vaccines

Pfizer

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Role Summary:

Develop, manage and deliver overall strategic engagement with prioritized key customers and healthcare institutions to enable the accessibility of our vaccines and maximize the patient impact in Hong Kong and Macau.

The Strategic Healthcare Partner (SHP) leads enterprise level engagement with prioritized key healthcare institutions. He/she takes a holistic view of partnership with the prioritized healthcare institutions to collaborate on initiatives that will meet the healthcare needs of the patients served by the institutions and enable the availability of Pfizer Vaccines through commercial discussions/agreements. The SHP’s mindset is driven by customer-centricity and collaboration.

The SHP should be proficient at planning and executing an effective relationship strategy and building/maintaining effective, long-term business relationships at the senior executive level with key decision makers and influencers within the targeted institutions. The SHP identifies and prioritises Pfizer opportunities through understanding customers’ business and strategic imperatives. This role is responsible for developing and executing a holistic and effective Key Account Plan for each identified Account.

Role Responsibilities:

The SHP responsibilities are segmented into three key areas of focus:

1. Key Healthcare Institutions / Systems Engagement

  • Identify and priorities the key healthcare institutions, institutional customers/stakeholders, including decision making / influencing network. Build stakeholder mapping and engagement strategy
  • Strong understanding of the vaccines market landscape, healthcare economic environment and the ability to effectively drive long-term sustainable patient solution. Lead the long-term, consultative, senior executive institution / system relationship to become the trusted business advisor. Develop a holistic mid to long-term collaboration plan with each of the prioritized key Healthcare Institutional Accounts
  • Maximize opportunity across the Pfizer Vaccines portfolio with a collective advantage approach.
  • Monitor progress with key accounts and executes Key Account Plans in a timely manner
  • Manage a set of prioritized accounts to achieve agreed upon business objectives 

2. Leadership

  • Take a short/mid/long-term view of Pfizer Vaccines Portfolio business, aligning across functions in the category
  • Ensure customer support by engaging with customers through both in-person and virtual interactions
  • Bring the right SMEs and other Pfizer capabilities in order to address customer’ needs
  • Responsible for identifying areas of joint interest that support a legitimate unmet patient need
  • By partnering with needed Pfizer cross-functional teams, the SHP leads the development of a strategic and holistic plan for the institution and the co-creation of innovative solutions to meet the key institutions’ healthcare priorities in those areas of joint interest supporting a legitimate unmet patient need
  • Support the procurement process/availability of medicines per existing commercial agreements

3. Proactive Project Leadership

  • Lead in multi-layers complex projects and ensure effective implementation. 
  • Ensure projects are well coordinated among key stakeholders and focus on achieving project goals. 
  • Build enthusiasm for projects among internal and external stakeholders through communicating compelling visions. 

Qualifications:

  • Bachelor’s Degree / tertiary education in science or business equivalent
  • At least 5 years’ experience in healthcare or pharmaceutical industry with proven experience in Key Account Management, Business Development
  • China, Greater Bay Area exposure in pharma/healthcare industry is a plus
  • Forward thinking with an entrepreneurial mindset
  • Strategic with good planning skills with customer –centric mindset
  • Good analytical skills with the ability to connect the dots
  • Strong team player with collaborative mindset
  • Excellent communication and presentation skills
  • Strong capability in external & internal stakeholder engagement and management

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Bus Dev & Strategic Planning

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