Surgery Procedure Coordinator Medical Assistant

Overview

Hello humankindness Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 200 providers and 500 support staff that cover a wide variety of specialties. The medical group has had tremendous success over the past few years and now provides more than 73 subspecialty services. The physicians provide clinical services in their areas of specialty and many serve in pivotal academic research and leadership roles.DHMG is also heavily involved in preparing tomorrows healthcare providers. DHMG has 84 medical school students and approximately 200 residents and fellows throughout the 25 academic programs. Clinical services are complemented with translational and bench research to augment medical education for residents and students. The mission of Dignity Health Medical Group is consistent with Dignity Healths mission and St. Josephs guiding principles with a focus on innovative clinical care and the pursuit of excellence through scholarly activities. As part of the Dignity Health hospital system DHMG has full access to the staff and all facilities on our hospital campuses. This unique relationship with our hospital allows Dignity Health Medical Group to provide its patients with state-of-the-art patient services including care of the poor and disenfranchised.Look for us on Facebook and follow us on Twitter.For the health of our community … we are proud to announce that we are a tobacco-free campus

Responsibilities

Medical Assistant responsibilities include providing a basic level of patient care and treatment. Assists with obtaining vital signs, documents chief complaint, obtains patient history, and provides assistance to physicians, residents and/or licensed nursing personnel. Alerts physician of problems/concerns/abnormalities. Surgical Procedure Coordinator responsibilities include coordinating the schedules of physicians, operating rooms, anesthesiologists, equipment, lab work, and any other required items/staff in accordance with a physician’s recommendation for patient care.

• Medical Assistant Daily Operations and Procedures:
• Maintains hospital standards of zero tolerance for mislabeled specimens and collects laboratory specimens according to hospital protocol.
• Assists the nurse/physician during examinations, treatments and procedures as requested.
• Retrieves necessary equipment and supplies.
• Performs follow-up actions as directed.
• Documents clinically relevant findings in the patient’s record according to hospital protocols and clinical protocols.Completes hospital forms per protocol.
• Monitors and records patient vital signs, weight, positioning, ADL’s I&O activity and blood glucose readings per RN instructions, hospital protocols, and standards of care.
• Initiates orders according to SJHMC time performance standards-STAT-Within 5 minutes, Discharge/Transfer- within 10 minutes, Routine- within 30 minutes.
• Conducts front desk duties as needed (check in, registrations, scheduling appointments). Complete full patient registration in IDX when registering new patients.
• Ensure all patient information is updated and current when following up/interacting with patients. Verify insurance eligibility and/or benefits.
• Surgery Procedure Coordinator Daily Operations and Procedures:
• Coordinate operating rooms, equipment, anesthesia, pre-op labs and imaging, authorizations, and physician schedule for surgeries.
• Act as a liaison between the patient, provider/referring physician, primary care physician, and other parties involved in the surgery/procedure to include distribution of pre and post-operative information to the patient.
• Gather and record financial and insurance information and ensure authorizations are obtained prior to the procedure/surgery.
• Uses IDX system according to policy and procedure, including patient registration, scheduling appointments, template oversight (if applicable), printing forms and schedules, posting payments and charge reconciliation, and reporting any issues with system. Effectively utilizes IDX downtime procedures as needed.

Dignity Health now offers an Education Benefit program for benefit-eligible employees. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, and adoption assistance.

Qualifications

MINIMUM

High School Diploma or G.E.D.

Graduate of a Medical Assistant Program or completion of an U.S. Armed Forces medical services training program.

Candidates who completed a program prior to February 2, 2000 can satisfy the minimum education requirements by providing evidence of direct supervision by the same physician, physician group, or physician assistant for a minimum of 2000 hours to satisfy the minimum education requirements.

As related to Medical Assistant:

Demonstrated experience with computer program utilized for checking-in and scheduling patients.

As related to Surgery Procedure Coordinator:

Three years related Surgery Procedure Coordinator experience required.

Familiarity with operating room scheduling processes

Ability to effectively interact with insurance carriers 

Gather and record financial and insurance information and ensure authorizations are obtained prior to the procedure/surgery.

Basic Computer skills

American Heart Association BLS

PREFERRED

Previous MA experience highly preferred.

Electronic Medical Record (EMR) experience 

Previous experience in designated specialty 

Bilingual 

Previous office experience 

Medical Assistant Certificate 

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