Surgery Scheduler Urology

Overview

CHI Mercy Health offers the unique opportunity to grow professionally in a supportive highly rewarding work environment and to satisfy your soul in the surroundings of a breathtakingly beautiful natural setting. More than 100 years after the founding of our organization the core values – Compassion Inclusion Integrity Excellence and Collaboration – that guide our interactions with our patients and each other remain the same. In the welcoming embrace of these nurturing communities you will feel immediately at home. 

Roseburg is located on Interstate 5 in Southern Oregon’s scenic Douglas County. The community is nestled in a lush forested region known as the 100 Valleys of the Umpqua. In many places you’ll find it hard to maintain a healthy work-life/personal-life balance because the pace of one is indistinguishable from the other. Not here. Life never stops here but it slows to an easy welcome pace. A traffic jam means you missed the yellow and have to wait for the next green. A terrible parking space is the one across from the restaurant instead of in front of it. And the three words you may never hear are “Wow that’s expensive.” Easy is the best way to describe life here. Hard-to-beat works too.

Responsibilities

Shift: Monday – Friday 8am – 5pm

Job Summary:

Under general direction, the Scheduler-Surgery Coordinator is responsible for scheduling all inpatient and outpatient surgery and medical procedures, tests and studies ordered by the physician. Provides support, and communicates necessary information to patients and physicians regarding surgery scheduling.

Essential Duties:

• Maintain the surgery schedule, providing necessary information to patients and physicians.
• Coordinate, register and schedule appointments for patients according to availability.
• Conduct patient pre-certification on proper insurance approval for appointments and medical care.
• Ensure all pre-operative required tests needed prior to surgery, are scheduled and completed.
• Coordinate and ensure necessary equipment is ordered, room availability/scheduled, pre-surgery medication, etc. is arranged prior to scheduled procedure.
• Communicate detailed information and answer patients’ questions regarding surgery preparation instructions, arrival / departure instructions relative to procedure.
• Schedule any necessary follow-up appointments, as directed by physicians.
• Receive and screen calls relating to problems that may arise due to date changes and any reasons for cancellation.
• Escalate non-routine issues to the practice manager or physician.
• Perform other duties as assigned by the practice manager or physician.

Qualifications

Experience:

• 2 years related experience in a healthcare environment required OR current CHI Mercy Health employee

Education:

• High school diploma or equivalent

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