Surgery Scheduling Coordinator – Breast Center

Position Summary: This position assists Breast surgeons with planning and scheduling of surgical cases. The position performs a vital role in coordinating and managing physician schedules, so that they may successfully cover cases at all assigned facilities. Work is performed under the general direction of the Breast Center Supervisor or Director of Imaging.

Essential Duties and Responsibilities:

• Schedules breast surgical cases and office appointments for all breast physicians.
• Schedules return appointments, labs, and radiation oncology and radiology tests.
• Assists with patient calls regarding surgeries and appointments.
• Pulls information from the EMR and records necessary information.
• Pre certs all surgeries.
• Notifies Director of any problems in a timely manner.
• Faxes all paperwork to surgery facilities prior to surgery date.
• Obtains medical records, films and/or slides prior to patient’s surgery.
• Creates, completes and ensures that the hospital receives the information packet for each surgery.
• Ensures hospital rooms, surgical equipment, and any needed personnel and resources (i.e. Residents, Surgery Techs., equipment, etc.) are available for surgery.
• Coordinates surgery schedules with any other needed physicians to complete the patient’s surgery. (Plastic surgeon)
• Respects the dignity and confidentiality of patients.
• Maintains a professional attitude and appearance
• Complies with clinic safety policy and procedures
• Possesses good communication skills that lend to a team oriented work environment.
• Attends staff meetings as scheduled.
• Assists with training and orientation of new employees as assigned.
• Interfaces internally with Medical Records, Insurance, Phone Room, Nurses and Physicians daily regarding the needs of patients.
• Interfaces externally with patients, hospital representatives, and referring physician offices.
• Performs all other duties as assigned.

Qualifications/Experience:

High school diploma or general education degree (GED); and minimum one year related experience and/or training; or equivalent combination of education and experience. 

Must have excellent organization and follow-up skills; excellent verbal and written communication skills; excellent problem-solving skills; ability to organize and prioritize work assignments; ability to handle multiple priorities in a fast-paced environment; ability to analyze situations and respond in a timely manner; ability to participate in multi-functional teams; ability to establish and maintain effective working relationships within The West Clinic; must be proficient in computer applications including word, excel, and e-mail. Additional hours may be required.

Work Environment/Physical Demands/Travel:

• Typical clinical environment with moderate noise level.
• Ability to stand, walk, and sit and hand/wrist use, talk, hear, and see for extended periods of time.
• Ability to read and understand simple instructions, short correspondences, and memos. Ability to write simple reports. Ability to effectively present information one-one-one or small group situations to supervisors, customers, and/or other employees of the company.
• Ability to add, subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of US dollars, weight measurement, volume, and distance.
• Ability to apply common sense understanding to carry out simple one-or two-step instructions. Ability to deal with routine situations with only occasional or no changes.
• Some travel may be required.

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