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As the Museum’s technical services expert, you will ensure that our buildings and systems are maintained effectively, remain compliant with statutory requirements and support the needs of a world-leading cultural institution.
You will provide authoritative technical advice, oversee the performance of the Museum’s third-party facilities management supplier and act as a key interface between the Museum, contractors, consultants and internal stakeholders. You will also contribute technical expertise to maintenance, infrastructure and capital projects, while helping to modernise processes, strengthen documentation and address backlog maintenance.
The role includes line management of the Assistant Technical Services Manager and offers the opportunity to shape continuous improvement, sustainability and operational resilience across the Museum’s technical services.
Educated to degree or professional qualification level in a relevant subject, or with equivalent experience at a strategic level in Facilities Management with membership of relevant professional bodies (CIBSE, BIFM, IET etc.)
Experience in technical services and facilities management within a heritage, cultural or similarly complex built environment.
Have a detailed understanding of building services, including their design, operation and maintenance, together with strong knowledge of statutory compliance, building regulations, health and safety and fire safety requirements.
Knowledge of working with Grade I or Grade II listed buildings and experience managing third-party facilities management suppliers and contracts.
You will be a confident and collaborative leader, able to manage outsourced teams, build effective stakeholder relationships and influence senior colleagues.
You will be able to communicate complex technical matters clearly, take ownership of problems.
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Job: Technical Services Manager, FM Operations & Technical Services
Organisation: The British Museum
Postcode: WC1B 3DG
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