Technical Writer & Communications Lead in Fairfax, Virginia

Req ID: RQ186616

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: None

Job Family: Technical Documentation

Skills:

Communication,Executive Communications,External Communication,Marketing Communications (MarCom),Writing Newsletters

Experience:

2 + years of related experience

Job Description:

We are GDIT. As one of the largest IT and mission services providers to the government, we own our opportunities to better enable healthcare organizations to identify theirs.

You can make GDIT your place. You make it your own by turning obstacles into action. By owning your opportunity at GDIT, you’ll play an important role in providing the technologies and services that millions of healthcare professionals depend on, every day.

Our work depends on a Technical Writer & Communications Lead joining our team to support the Department of Health and Human Services’ (HHS) Health Resources and Services Administration (HRSA) Organ Procurement and Transplantation Network (OPTN) Modernization Initiative

At GDIT, we put our people first. As a Technical Writer & Communications Lead supporting the HSRA OPTN program, you will be responsible for developing and managing TOs on a large federal IDIQ contract.

HOW A YOU WILL MAKE AN IMPACT:

• Research and compile technical data for use in various operations and maintenance manuals, training materials, system design documents, and other technical documentation.

• Collaborate with technical staff to help translate requirements from complex concepts and technical language into content comprehendible by a general audience.

• Develop, gather, and disseminate technical information through an organization’s communications channels.

• Obtain data from review of documentation, interviews with client and project personnel (SMEs), drawings, schematics, reports, and the study of published material.

• Research and gather technical, process, and background information for inclusion in project documentation and deliverables.

• Prepare, edit, revise presentations, talking points, news articles and other documents.

• Developing outlines and drafts for review and approval by technical specialists and stakeholders ensuring that final documents meet requirements and regulations.

• Execute quick-turn communications tasks or initiatives for senior leaders.

• Translating technical information into clear, readable documentation to be used by both technical and non-technical users. Documentation includes:

• Technical documents

• Business proposals

• Process, procedures, guidelines and workflow artifacts

• Memos and reports

• User manuals and knowledge base articles

• Status reporting, briefings and presentations

• Functional descriptions and system specifications

• Other project deliverables and artifacts to meet contract requirements

• Creating, maintaining, organizing and maintaining SharePoint repositories

• Develop and execute communications plans designed for deliverables, status reports, stakeholder engagement and other specific initiatives.

• May involve some supervisory/task lead responsibilities.

• Ability to travel up to approximately 25% if needed. 

WHAT YOU’LL NEED TO SUCCEED:

• Bachelor’s Degree in a related technical or clinical discipline, or the equivalent combination of education, professional training, or work experience.

• 5 + years of technical writing and, or technical editing experienc

• Proficient with Microsoft Project, Word, Excel, PowerPoint and Visio.

• Experience with stakeholder engagement and relationship management.

• Ability to thrive in a highly collaborative, fast-paced, growth-focused environment.    

• Experience with process development and process management  

• Stakeholder communications and engagement experience

• Experience with discovery, system development, and process implementation methodologies

• Demonstrated ability to work in a collaborative environment with dynamic priorities and firm deadlines.

DESIRED QUALIFICATIONS AND EXPERIENCE:

• Agile, Scrum, and/or ITIL certifications.

• Experience with Cloud Services, Security, and Risk Management

• Health IT related project execution experience

• Experience working with and/or practical knowledge of the Department of Health and Human Services (HHS) and the Health Resources and Services Administration (HRSA)

SECURITY CLEARANCE LEVEL:

• Must be able to obtain up to a Public Trust Level 5 clearance with HRSA.

GDIT IS YOUR PLACE:

• Full-flex work week to own your priorities at work and at home.

• 401K with company match.

• Comprehensive health and wellness packages.

• Internal mobility team dedicated to helping you own your career.

• Professional growth opportunities including paid education and certifications.

• Cutting-edge technology you can learn from.

• Rest and recharge with paid vacation and holidays.

The likely salary range for this position is $69,722 – $79,350. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.